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Resolvable

Resolvable

Software Development

London, England 243 followers

Create personable relationships between your customer service team and customers with our software & outsourcing service

About us

Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money. Do you want your customer service agents to earn more money and provide a brilliant customer experience? Use our software product to allow your team to collect ratings and tips from consumers. - Extra feedback and extra money for agents - Maximise accountability in your team - Increase customer experience & insights - Works alongside existing systems (Zendesk etc.) Do you need a high-quality customer service outsourcing solution that doesn't break your budget? Our flexible outsourcing product will allow you to scale your team efficiently. - All-inclusive rates from £8.45 per hour - Agents to work alongside existing team - Quality management perfected - Frictionless and transparent service

Industry
Software Development
Company size
11-50 employees
Headquarters
London, England
Type
Privately Held
Specialties
customer service outsourcing, customer service software, customer experience software, and customer service agent recruitment

Locations

Employees at Resolvable

Updates

  • Happy New Year to all of our wonderful team and clients 🎉 We’ve grown an incredible amount this year, and 2025 will be even bigger. Thanks to everyone who made, and continues to make, this possible 👏 Wishing everyone here on LinkedIn all the best to close out 2024 and enter 2025 ready to take on a New Year 🎉

  • Thanks everyone who has come to visit us at the Digital ECommerce Expo today and yesterday! Hot topics of discussion at our stand have been: 🤖 Autonomous agents and chat bots 💬 Human interactions with consumers becoming more complex (due to simpler queries being handled by 🤖) 🧗♀️Recruiting and maintaining high quality customer service staff year-round but especially at peak 📊 Using AI to indentify training gaps, process improvements, reduce negative online reviews, capture more voice-of-customer data and more Overall it seems the requirement for the human element 🙋♀️🙋♂️ of customer experience to be high quality and create those “wow” moments for customers has never been more important than in this age of autonomous 🤖 agents

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