Fundraising Training Online (from the Supporter Experience Collective)

The scourge of poor data: why it thwarts our relationship fundraising efforts: https://lnkd.in/ejTtWY8P Our second post on relationship fundraising focusses on the importance of data. It's still not too late to join over 100 fundraisers who are taking part in our webinar to celebrate the third edition of Relationship Fundraising. Link to how to access Ken Burnett's talk and Q&A is in the comments.

What does mystery shopping tell us about thanking and relationship fundraising in 2024? To mark the event we're organising with Ken Burnett and SOFII - The Showcase of Fundraising Innovation and Inspiration on Tuesday 27th August, Craig Linton reflects on our learning from mystery shopping over the last year. Read the post and let us know what you think: https://lnkd.in/eFCaBmSm

We loved the Supporter Experience Conference last week, such great energy. We were chuffed to be sponsoring, thanks for having us Fundraising Everywhere! So many excellent sessions and some recurring themes. Here are a few of our key takeaways: 🤝 Collaboration is key - as Cam St-Omer Donaldson said, supporter experience is everybody's business. Be intentional about engaging stakeholders, bring people with you and think about how you can draw on expertise across your organisation to enhance your supporters' experience. 📚 Keep learning about your supporters - audiences shift and evolve. Research isn't something you do once, it's an ongoing practice. Ask questions, observe behaviour and augment this with insights from publicly available research. 🤦♀️ Prioritisation - there will always be too much to do. The risk of getting overwhelmed when tackling supporter experience is high, so break work down into chunks and experiment with tools that help you constantly prioritise and reprioritise what to focus on next. Were you there? What stuck with you? #supporterexperience #fundraising #learning

It's tomorrow! We're super excited about the Supporter Experience Conference. The lineup has so much to explore (including our own Craig Linton), we've put some treats in the online goody bag and we can't wait to dive in...

Not long to go before the #SupporterExperience Conf on Thursday, May 16th! Have you seen the line-up? Craig Linton will be speaking, and you can join this fab event too by registering here: https://lnkd.in/eNCchpyS *Ad* Fundraising Everywhere #SXConf #stewardship

As fundraisers, we know that it's far easier (and cheaper) to retain a donor than it is to go out and recruit a new one. Donors are facing enormous financial pressures, and how you make your donors feel is more important than ever. That’s why our very own Craig Linton is taking part in Fundraising Everywhere’s Supporter Experience Conf on May 16th. Join us and elevate your #SupporterExperience and #stewardship strategies with small budget, big impact tactics.

We are thrilled to be sponsoring Fundraising Everywhere's BRAND NEW Supporter Experience Conference 🎉 Learn how to crack the code to #SupporterEngagement and create memorable experiences! Whether you’re a pro seeking insider tips on crafting winning supporter #stewardship strategies or fresh to the SX game and need tips on how to start — this conference was designed with you in mind. Join us on May 16th and: 🔎 discover how to craft strategies from the ground up 📈 uncover crucial metrics and indicators 💸 learn how to get investment for the things that matter 💡 get inspired by real-world examples and case studies 💥 explore small budget, big impact tactics

Do you struggle to get going when you have copy to write? Or, find it hard to judge if what you've written is any good? ROAM is here to help! Get clear on who you are writing for, what you want to achieve, what you want your reader to do and how you want them to feel. This can help you get going and also to double check if you're on track. Find more useful rules of thumb on our Copywriting for Fundraising Success course: https://lnkd.in/eQG6sNKk

We love getting out and speaking with fundraisers (in person or online). If you're looking for an interactive session for your team, we'd be happy to chat and put something together specially for your needs ☺️

The dreaded 3 P's! We're all prone to them: we put things off, we put more energy into worrying than actually getting it done and then, we panic. Sadly none of these are likely to help you deliver your best writing... If this resonates and you want to learn some new tactics to overcome these pitfalls, check out our course: https://lnkd.in/eQG6sNKk