A Date for your diaries - 25th September This looks like a fascinating discussion with SIETAR France and Prof Helen Spencer-Oatey
🌍Internationalisation of Higher Education Expert, 📍Evaluation & Strategies 💡Research 🌐Intercultural & international competence 📍Interdisciplinarity & Diversity 📍Teachers Trainer : Erasmus MUNDUS Alumni
📌 SIETAR France 🇫🇷 Made in France and Ailleurs Webinar: « 𝐌𝐚𝐤𝐢𝐧𝐠 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 𝐖𝐨𝐫𝐤: 𝐇𝐚𝐧𝐝𝐥𝐢𝐧𝐠 𝐢𝐧𝐭𝐞𝐫𝐜𝐮𝐥𝐭𝐮𝐫𝐚𝐥 𝐜𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐚𝐧𝐝 𝐩𝐫𝐨𝐦𝐨𝐭𝐢𝐧𝐠 𝐫𝐚𝐩𝐩𝐨𝐫𝐭 » with Prof Helen Spencer-Oatey ⏳ 25/09/2024, 18 h 00 min - 19 h 30 min CEST 📍 "Effective relationship management at work is crucial for business/organisational success – it affects employee performance and wellbeing, as well as the recruitment and retention of talent. Yet relationship management is demanding to handle well, especially in contexts of cultural diversity. 📍 Colleagues can get upset or annoyed with each other, and managers and direct reports can have difficulty working together smoothly. In this talk I introduce a framework and a set of tools that can help people handle relationship challenges at work more effectively. 🔈 I start by explaining the six key factors that have been identified in pragmatic theory and research as affecting rapport. Each of the factors has the potential to enhance rapport or to undermine it, and so if relationships are to be managed well, the factors need to be handled in ways that take each party’s wants and expectations into account. This means that it is important to be mindful of people’s preferences and expectations, and I introduce the TRIPS Rapport Management Framework as a way of supporting this process. Session participants will have the opportunity to reflect on and apply the framework to authentic case studies, and to learn about a new tool, the RELMAP (Relationship Management Profiler) which can identify priority areas for professional development around handling working relationships. 👩🏫 Prof Helen Spencer-Oatey is Managing Director of GlobalPeople Consulting Ltd. (GPC) and Emeritus Professor of Intercultural Communication at the University of Warwick, UK. Working at the interface of #psychology and #communication, she is internationally renowned for her writings on intercultural rapport, relationships and communication. She has developed a wide range of popular diagnostic tools and professional development resources for organisations, teams and individuals – now available via GlobalPeople Consulting Ltd. Her two most recent books are Making Working Relationships Work (co-authored with Domna Lazidou) and Global Fitness for Global People (co-authored with Peter Franklin and Domna Lazidou), both published by Castledown Press." #ConversationMatters #ISAIAS #diversophyAmbassador #interculturality #InternationalEducation #InterculturalCompetence #paradigm #MentalHealth SIETAR Austria SIETAR Deutschland e.V. SIETAR España Sietar NL SIETAR UK SIETAR Ireland SIETAR Arabia SIETAR USA SIETAR Southeast Asia SIETAR Argentina SIETAR Australasia Young SIETAR SIETAR Switzerland SIETAR BC - Society for Intercultural Training, Education and Research, British Columbia SIETAR Europa