Silverman Research

Rethinking "You Said, We Did" for employee feedback campaigns. It's been a go-to for showing responsiveness, but it's time for a change. Let's shift to strategies that foster real interaction and ongoing improvement. https://lnkd.in/eRpPhixS

When Nationwide initially rolled out their "work from anywhere forever" policy, I immediately flagged it as a decision they'd regret - a classic case of putting personal preference over strategic planning. It seemed evident that those making this call were keen on working from home themselves. Now, watching them backtrack is a telling moment. This flip-flop serves as a cautionary tale about the pitfalls of decision-making driven more by individual desires than by a company's actual or projected needs. Had the decision been rooted in a cautionary approach, solid data and structured trials, rather than personal biases, might we be seeing a different scenario? It's worth pondering, especially considering that Nationwide faced no pressing need to commit to such a sweeping policy change. Abrupt policy shifts can significantly damage trust and disrupt workplace culture. Consistency isn't just a buzzword - it's a fundamental pillar for sustaining employee engagement and morale. This isn't rocket science; it's basic common sense. The effectiveness of remote work continues to be a hotly debated topic. Its advocates highlight its benefits, but skeptics question its long-term sustainability, especially in terms of team collaboration. Remember, the initial success of remote work was likely bolstered because these teams had pre-existing office relationships. I feel sorry for Nationwide employees who rearranged their lives (or even worse - joined the company!) based on the 'work from home forever' promise, only to feel betrayed by this abrupt change. It's a stark reminder of the real human impact behind corporate decisions. https://lnkd.in/d3R7qbcv

After 13 years of having my own company, I still sometimes have dreams (or is it nightmares?) that I have a job and I'm sitting in an office working for someone else. It got me thinking, what kind of employee would I be after such a long stint of self-employment? I came across this enlightening study about entrepreneurs transitioning to employee roles. It turns out entrepreneurial spirit doesn't just vanish in a corporate setting – it thrives, especially in roles that value our unique skills. For more insights, you can read the study here: https://ow.ly/NE6k50QgJeI

In an era where digital fluency is pivotal, the impact of technology on employee engagement cannot be underestimated. This article by UNLEASH delves into how poor tech can significantly affect workforce motivation and retention. It emphasises the need for seamless digital experiences in the workplace, a factor often underestimated by employers. 👉 Read more: https://ow.ly/FVyE50QcNZl

Last week, a brilliant piece by Mark Ritson in Marketing Week caught my eye. It dissected the pitfalls of poorly designed consumer surveys, particularly a Barclays study on sustainability. This got me thinking: aren't these issues just as crucial for employee surveys? Key Insights: - Depth Over Simplicity: Like consumer surveys, employee feedback needs to dig deeper. It’s not just about the responses, but understanding the 'why' behind them. - Beware of Bias: Employees, like consumers, can often answer what they think we want to hear. -Qualitative and Quantitative: Balancing these approaches can provide a more comprehensive view of employee attitudes, beyond just numerical ratings. Here's the article: https://lnkd.in/enfBZkZ9

Introducing the 'Employee Survey Action Strategist' - a GPT tool! We're excited to share a tool we've developed to help businesses act on employee feedback: the Employee Survey Action Strategist, powered by the latest GPT-4 technology. This tool is designed to help HR professionals, team leaders, and business executives gain deeper insights from employee surveys, streamline decision-making, and foster a more engaged workplace. 🔗 Explore more: https://ow.ly/UrhO50Q6hfn Key Advantages: - Deep Insights: The tool will interpret your survey results, identify key themes and provide a nuanced understanding of how to respond. - Actionable Strategies: It suggests actionable strategies tailored to your company's unique challenges and goals. - Whether you're struggling with employee engagement, seeking to improve workplace culture or just want to make the most of your employee survey data, the Employee Survey Action Strategist is here to help. 🔗 Explore more: https://ow.ly/UrhO50Q6hfn