Spike is a customer insights business that helps travel companies unlock the value in their customer data. We deliver light bulb moments that increase bookings, referrals and loyalty.
Clients include Experience Travel, InsideAsia, Journey Latin America, KE Adventure and Wild Frontiers.
We use powerful data analysis and AI techniques, Net Promoter Scores, and the latest technology to deliver our clients a strong competitive advantage.
-
Industry
-
Business Consulting and Services
-
Company size
-
2-10 employees
-
Headquarters
-
London, England
-
Type
-
Privately Held
-
Founded
-
2009
-
Specialties
-
CRM, Customer Journey, Predictive Modelling, Consumer Insight, Travel & Leisure, Data Science, Data Translators, Net Promoter Scores, Customer Feedback, Customer Research, Travel Trends, Customer Loyalty, Airlines, Tour Operators, Business Intelligence reporting, Customer Profiling, Customer Experience, Digital Marketing, Direct Marketing, Consultancy, Data Analysis, AI, and Machine Learning