Synergy Cloud

Our CTO Tom Burroughs will be kicking off this year's I Love Claims Home & Property Conference talking 'Surge 2.0'. Tom will look at: ⛈️ The impact of weather events on the claims industry 📊 How we can leverage data, technology and process innovation to better manage expertise and serve customers ❓ How equipped we are now, immediate wins and longer-term solutions Tom has a wealth of expertise across multiple sectors encompassing technology as well as process management. We will be exhibiting as headline sponsor so come and say hi at our stand 👋 #synergy #insurtech #claimsmanagement #weatherdata #surge #weatherevent #softwareasaservice #customerservice #iloveclaims

Both the Financial Conduct Authority and Financial Ombudsman Service have recently highlighted issues around insurers and managing general agents outsourcing claims to third-party administrators. But what do Brokers think? What role can technology play and how can it help #brokers specifically? This piece by Siân Barton in Insurance Age shines a light on some of the current pinch points 🔦 Tom Burroughs Lisa Sturley Phil Barton Mark McIlquham Neil Grimes

🌟 AI is everywhere you turn these days, isn't it? From chatbots in customer service to automated underwriting, it’s the hot topic everyone’s talking about. But how is it really making an impact in the insurance industry? 🤖💼 Our very own Robert Stewart joins leaders from across the industry to answer this question in his latest interview with Insurance Business UK. Rob shares insightful perspectives on where the industry is hitting the mark with AI—and where there’s still room for improvement. Check out the full interview to learn more about how the insurance industry is navigating the AI revolution 👇 #Insurance #AI #Innovation #Technology #CustomerExperience #SynergyCloud #InsuranceIndustry #Insurtech

🎙️’For me it’s about purpose. As founders that’s what drives us, it creates the ability to solve problems, overcome challenges and gives us vision.’ Jeremy Hyams introducing fellow founders Nicola Turner from Scrub AI and Joshua Macabuag FREng MICE from Renew Risk at the recent InsTech #AI event. A fun and informative session for anyone in the insurtech space or any fellow #entrepreneurs or #founders out there! Give it a listen below 👇 #purpose #startup #insurance #claims #techstartup

🚫 Are traditional video calling solutions too expensive or hard to integrate with your existing systems? We are here to change that. 📲 No apps to download, superfast setup, and you only pay for what you use. Our solution makes video calling instant, affordable, and easy to use. Discover how Synergy Video can fit seamlessly into your workflow, helping you connect more effectively with customers without the hassle. Book a demo today and see for yourself 👉 https://lnkd.in/eP4ivr5K #SynergyVideo #ClaimsManagement #InsuranceTech #VideoCalling #BusinessSolutions

🌟 We're excited to be featured as Claim Technology 's first partner spotlight 💡 Our mission has always been to simplify and enhance the claims process, and this partnership allows us to take that commitment even further. 🤝 By integrating our live stream video capability with Claim Technology’s self-serve chatbot, we’re making innovative solutions easy and practical. This collaboration is just the beginning, and we’re already developing more tools that will transform the way the claims industry operates. To anyone considering joining the Partner Program, now is a great time to get involved 🚀 #Insurtech #ClaimsManagement #Partnerships #Innovation

📢 We are excited to be the headline sponsor for the I Love Claims Home Claims Conference!🌟Join us to understand how you need to prepare for the future as we explore the key themes of sustainability, surge, and people. Why this event? 🌿 Sustainability: With stringent environmental, social, and governance (ESG) targets ahead of 2030, the role of technology in developing effective transition plans is crucial. Innovative solutions can drive sustainable practices and help track and meet these critical targets. ⛈ Surge: As environmental surge events become more frequent and severe, technology enables the claims industry to anticipate, service, and manage rising demand more efficiently. Advanced data analytics and predictive modelling are key to staying ahead. 💁♀️ People: The evolving landscape of customer expectations and Consumer Duty, alongside internal people operations, is reshaping business strategies. Technology enhances customer experiences and optimises workforce management, ensuring readiness for future challenges. Join us as we champion technological progress and innovation in the home claims industry. See you there! #SynergyCloud #ConsumerDuty #HomeClaimsConference #InnovationInClaims #TechInClaims #Sustainability #Surge #People Heather Lambert Jeremy Hyams Jonathan Pritchard Claire Lashbrook Wayne Calderbank Tom Burroughs

Earlier this week, the InsTech Founders’ Forum in London provided a thoughtful platform for discussion among leaders in the insurance technology space. Hosted by our founder Jeremy Hyams, the forum brought together experts to explore key challenges and innovative solutions in the industry. Nicola Turner of Scrub AI and Dr Joshua Macabuag FREng MICE of Renew Risk shared their insights on transforming insurance practices through technology. Nicola discussed the shift from manual data handling to automated, AI-enhanced processes, while Dr Macabuag highlighted his work in developing catastrophe models for offshore wind farms—a crucial step for insuring sustainable energy projects. For a detailed account of their discussions and more on the future of instech, click through to our latest blog post 👀 👇 #founder #entrepreneur #insurance #riskmanagement #insurtech #weatherdata

“You can delegate responsibility [for claims], but you cannot abdicate it” warned the Financial Conduct Authority’s head of insurance investigations, Lisa Sturley, at the Managing General Agents’ Association (MGAA) conference earlier this month. She said the regulator was particularly worried about the length of claims handling processes and poor communication, adding that whilst it recognised that outsourced claims handling often produces good outcomes for customers, MGAs and insurers must have systems and controls in place to adequately monitor their outsourcing. A clear message to the market to ensure transparency, insight, oversight and control over their claims operations – something that Synergy Cloud's platform and tools can absolutely help with… https://lnkd.in/epydEgwi

Interested in a free trial of super-fast, user-friendly and cost-efficient video calling? Come check it out and sign up at Claims Consortium Group's Stand 27 at the #MGAA24 conference. No competition, no catch, just effective video calling. #Synergyvideo #videocalling #softwareasaservice #mga #claimstech #insurtech #claimsmanagement