The Independent User Group for Amazon Connect reposted this
Nice to see #amazonConnect is now publishing the FCS/WFM forecast data into the Connect Analytics Data Lake. Amazon Connect now provides published forecast data in analytics data lake Amazon Connect now provides published forecast (short-term and long-term) data in the analytics data lake, making it easier for you to generate reports and insights from this data. With published forecast data in data lake, you can build dashboards that compare forecasts against actuals or view this data in conjunction with other data sets such as sales forecasts.