The recent Satori Index survey revealed that 60% of respondents are struggling to transform their technology to keep pace with competitors, mainly because of legacy systems but also the overwhelming choice of tools and platforms on the market. 🤖
In the spirit of innovation💡, it's easy to see how the path to growth and success would seem to be tech-led. Watching emerging competitors integrate with new technology easily and seamlessly just heightens the frustration, along with a workforce whose demographic expects technology to be the latest, easy and integrated.
Dealing with legacy systems 🦖is absolutely a challenge, but transformation doesn’t necessarily mean starting again, rather it’s a case of understanding where your improvement opportunities might be and finding the optimum tools to support them.
There are two great sources of inspiration for this: #️⃣ 1: being customers and #️⃣ 2: your workforce.
Understanding where your valuable customers find frustration in doing business with you is a great starting point, and 👂listening to their thoughts can only lead to enhanced relationships and outcomes. Secondly, talking to your workforce to understand their ideas and input on potential efficiencies has an impact in more ways than one; they love to be heard💗, it increases engagement and can have a huge benefit in rolling out any changes, plus they understand better than anyone the hurdles they deal with day to day that might offer opportunities for smarter ways of working.
Having a really clear understanding of the problems you want to solve as well as the potential benefits to the business will really help narrow down the tools you really need, versus the ones that just look sexy! 😉
So what are you waiting for? Ask for our Index findings to learn how: ✉️ info@thesatoripartnership.com
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