Tima - Fitness Industry Specialist Contact Center

We are absolutely delighted with the new signage for our new office! Thank you so much to @UK3DSIGN - a local printing agency, owned and operated by Mos who's been a consummate professional. It brings us so much pride and joy seeing our logo utilised in this way

Optimise Your Fitness Facility’s Communications with Tima! Tima partners with over 40 fitness facility operators across the UK, expertly managing their CRMs to ensure optimal outcomes from prospect and member communications. Why Choose Tima? Tima’s proven strategies significantly impact key performance indicators, including: - Direct Debit Success Rate - Increased Club, Class, and Personal Trainer Utilisation - Reducing Attrition - Enhanced Sales Bookings Our services free up your club staff to focus on: - Operational Excellence (boosting retention) - Gym Floor Member Engagement (boosting retention) - Face-to-Face Sales Activities (boosting prospects and sales) Discover More! Tima offers complimentary 30-minute discovery sessions with a senior team member to explore how our services can benefit your facility and members. Book your session today: DM us Email: info@tima.org.uk Call: 01908 880 960 Visit: www.tima.org.uk We look forward to helping you achieve the best possible results for your operation and members!

Apparently word has quickly spread that Tima can make all the difference on that all important pre-sale into first trading year! Our third such client in the last 2 months, we are delighted to announce we will be working Anytime Fitness Guildford! #NewClient #HealthAndFitness #FitnessGoals #HealthyLiving #WellnessJourney #FitLife #FitnessMotivation #HealthFirst #GetFit #WellnessWarrior #FitnessCommunity #HealthyHabits #WorkoutInspiration #FitnessSuccess #HealthJourney

You put a sale through, you ring the bell!!

Leadership team on the phones again today - driving the joiners in our latest pre-sale. #leadfromthefront

Simon Says Sales Tip Simon Says - Sell with J.P.C Joy: If you don’t enjoy selling, you’ll struggle. But if you love it, let that joy shine in your interactions with prospects. Maintain professionalism, but don’t be afraid to smile, make appropriate jokes, and let your enthusiasm be contagious. If your prospect enjoys the interaction, they’re more likely to purchase. Product Passion: Convey your passion for your product or service. Talk about how much you love it and how proud you are of its benefits. Passion, like joy, is contagious. If you’re excited about the product, your prospect will feel it too, making them more inclined to buy. Conviction: This is crucial. Your pitch and responses to questions or objections must be confident, articulate, and clear. If your prospect senses any doubt or uncertainty, they’ll feel it too, making them less likely to purchase. How to Achieve This: Joy: Watch or listen to something that makes you feel joyful. Remind yourself of the benefits your product/service brings to clients. Remove stress and smile. Passion: Interact with your product and feel its tangible benefits. Listen to others who share your passion for the product. Conviction: Know your material and product inside out. Ensure you’ve personally experienced the benefits. #SalesTips #SalesSuccess #JoyInSales #PassionForProduct #SalesConviction #SellWithConfidence #CustomerEngagement #ProfessionalSelling #SalesMotivation

For each new client Tima creates a "Playbook" this is a guide for both teams look at exactly what time will be doing, when they'll be doing it, how they will be doing it. It contains our scripts, our methodology on the relevant CRM and our summarised view of the client - their offering, their USPs, their competitors, their digital footprint and so on. These playbooks are converted into a PDF and distributed across our team and the clients. They serve as an operations manual. We then also convert this playbook into a digital, interactive profile that sits in our internal client database. These have proven essential in ensuring a shared understanding of the tima processes and approach, but also demonstrating our level of insight and appreciation for each clients uniqueness

We've just completed our workshop for Anytime Fitness Bermondsey with Aary Walia and his team. Prior to the launch of a new client and campaign, we like to make sure that both teams have a chance to meet - we discuss the campaign, look at our offering, discuss our competitors and just generally ensure that both teams are fully equipped, motivated and ready to go out and absolutely smash it! So excited to be launching this pre-sale campaign tomorrow!

Thoroughly enjoyed yesterdays site visit to A.B.C Fitness. Absolutely essential element of the Tīma onboarding process, seeing the facilities and talking to the owner(s). Allows us to really convey their product, service, culture and ethos. Can’t wait to start selling for these guys very soon!

We are very excited to have booked our tickets for this winters Independent gyms conference and retention convention! We are looking forward to catching up with see existing clients and partners, whilst relishing in the opportunity to get all the latest on the industry and grow our network!