TruRating

Our President of North America Alan Outlaw is excited to attend the GK Retail Innovation Summit! We can’t wait to see you there! ✨GK Software SE #RetailInnovation #ElevateCX

#TruDataThursday: Today, our CSO, Christian Nelson, shares insights into What really matters in the in-store experience. Do you agree that cleanliness and organization are crucial? 🧼🛒 Are you curious about the other factors driving customer satisfaction and spending in-store? 🤔 Check out our store operations guide to get the full picture! 🔍👇 https://lnkd.in/gfK6ydTu #RetailInsights #CustomerExperience #StoreOperations

The holiday season is upon us. But have no fear: there’s still time to prep your stores, ready your staff, and maximize revenue. In this session, discover when people want to do their festive shopping, how much they plan to spend, and what they want to come in-store. Based on a survey of 1000s of consumers, we’ll break down the quick fixes you can make to improve the shopping experience and drive up basket size. Join us to: ✅ See what consumers want when they shop in-store, from staff assistance to discounts. ✅ Discover whether consumers are planning to spend more or less during this holiday season. ✅ Get the most up-to-date view of how many consumers have finished their shopping or when they plan to do it. Don’t miss out—register now to maximize your holiday revenue!

🚀 Introducing TruHub🚀 – your dashboard for smarter, more profitable decision-making. With TruHub, you can connect the dots between financial results, store performance, and customer preferences like never before. ✅ Monitor all touchpoints across your entire business in a single, easy-to-use dashboard. ✅ Customize what matters by highlighting the metrics that drive your success. ✅ Empower your teams with unlimited users, role-based views, and tailored insights ready for action. ✅ Create and save personalized views so your frontline teams can take action fast! Ready to streamline your operations and elevate your decision-making? Discover TruHub today. #BusinessIntelligence #TruRating #CXInnovation https://lnkd.in/guqSZuke

Our CEO, Georgina Nelson, had a fantastic evening at the Pre-opening for the Retail Loco by the Location Based Marketing Association meetup and is thrilled to be speaking today! She is looking forward to connecting with fellow retail innovators and sharing how real-time customer feedback is transforming the in-store experience. #RetailLoco #CustomerExperience #RetailTech

It’s now more important than ever for retailers to create a seamless and engaging retail customer journey across physical stores and digital channels. Retailers need to understand how customers interact with their brand at every stage of their journey, from the moment they first learn about the brand to their engagement after making a purchase. Creating a retail customer journey map is one of the most effective ways to achieve this understanding. A retail customer journey map can help visualize and optimize customer experiences, improving satisfaction and retention and, ultimately, drive sales. In this article, we’ll explain what a customer journey map is, how it applies to retail, and why it’s critical for modern businesses. We’ll also provide insights into mapping the journey for omnichannel customers, including details on personas, stages, and touchpoints. What is a retail customer journey map? Read more here - https://hubs.li/Q02TZ2BY0 _ #RetailCustomerJourney

#TruDataThursday: Today, our People and Culture Manager, Harriet Redden, shares insights into balancing sales to attract shoppers without creating an expectation of constant discounts. How are you managing this in your stores? We’d love to hear your approach! #RetailInsights #ConsumerBehavior

Exciting news! 🎤 TruRating is thrilled to be speaking at Retail Loco by Location Based Marketing Association right on our doorstep in Atlanta! 🏙️ Our CEO, Georgina Nelson can’t wait to connect with fellow retail innovators and share insights on how customer feedback can transform the in-store experience. Let’s shape the future of retail together! #RetailLoco #CustomerExperience #RetailTech

At TruRating, we're proud to partner with Smile Train, transforming lives for children like Aylen. Born with a cleft, Aylen faced challenges, but with the support of her family and Smile Train, her life has changed for the better. Today, Aylen's voice is stronger, and her smile shines brighter. She dreams of becoming a veterinarian and hopes Smile Train continues to help kids like her. #SmileTrain #ChangingLives 😁

Last week was my first Groceryshop - and some of the snaps on my phone highlight what an awesome couple of days it was.    #TeamTru - thank you for all your efforts in putting on an amazing show - plus the best booth babes - Alan Outlaw and Sean Conry 💙   GK Software SE - thank you as ever for your incredible partnership and hosting us on your booth.    And amazing to bump into friends old and new - Matthew Lee, ShiSh S., Weis Markets team, Bryan Gildenberg, Frank Kerr    And finally - a huge thank you to Rocquan Lucas for taking a chance on me speaking about a relatively new arena for us - retail media. Really hope I didn’t disappoint…   Big take-home for me was each of the panelists' response when asked by Molly Hop, "What is the greatest opportunity for Retail Media?” …measurement, measurement, measurement.    Feels like Tru’s time is a’coming! 💪 🚀 💙 TruRating _ #Groceryshop #RetailMedia