The UK Contact Centre Forum

👻🎃 HAPPY HALLOWEEN 🎃 👻 Let’s see your spooky celebrations and how you have decorated your spooky contact centres! Send us pictures or tag us in your posts and we will share them all today! #halloween2024

Join us for the next UKCCF Networking Event being held on the 1st November 2024 at the RSVP (Media Response) Ltd offices in Docklands, London. We have presentations from Calabrio, Inc., Manpower, CGI and a case study from our host RSVP (Media Response) Ltd. Spaces are limited, so book your place today! https://lnkd.in/efxZY4BU

Please help us wish our Events Manager Sandra Butterworth a very 🎈 HAPPY BIRTHDAY! 🎈 We hope you have an amazing day!

Get all of the latest news, invited to events and webinars straight to your phone by subscribing to our new UKCCF Whatsapp Channel! Join here: https://lnkd.in/euK3EUDr

We are seeing lots of contact centres sign up to the UKCCF accreditation programme, will you be the next one to recognise your commitment to excellence of service delivery? Find out more here: https://lnkd.in/exuw8iJp

The next UKCCF networking event is on the 26th September 2024, being hosted by Vax Ltd offices in Droitwich Birmingham. We have presentations from CCA Recruitment Group, Huntswood, Darwin Technology Solutions and a case study from our host Vax Ltd Spaces will be limited so reserve your seat today: https://lnkd.in/eAyz_TZW

Just over two hours to go until our webinar introducing you to our new Contact Centre Accreditation Programme. There is still time to join Trevor Butterworth from UKCCF, alongside Chris J de Souza and David Walshe from CGI as they take you through the accreditation programme, whats involved and how becoming accredited can boost your business. Join us free here: https://lnkd.in/epCm4Se3 #ukccfaccreditation #webinar #contactcentre #ukccf

Just two days to go until our live webinar session - Have you registered yet? Join Trevor Butterworth and guest speakers Chris J de Souza and David Walshe from CGI as we give a full overview of the new UKCCF Contact Centre Accreditation Programme. Register your place here: https://lnkd.in/epCm4Se3 Can't make the live session? Register your details on the link above and you will be emailed the replay.

Did you see our exciting announcement last week? We have officially launched our Contact Centre Accreditation programme with CGI. Want to know more? Join us on Wednesday 7th August @ 12:00pm for a live webinar session to find out more information. You can register your place here: https://lnkd.in/epCm4Se3 Can't make the live session? Register your details above and you will be emailed the reply. We hope to see you there.

Want to know more about our new Contact Centre Accreditation Programme? Our Founder Trevor Butterworth will be joined by Chris J de Souza and David Walshe from CGI on the 7th August, 12:00pm - 12:30pm to dicuss: - An overview of the Accreditation Programme - How you can get involved - The Accreditation process - Answer any questions that you may have. You can register your place here: https://lnkd.in/epCm4Se3 Can't make the live session? Register your details using the link above and the replay of the webinar will be emailed to you after the event.