UP3

If you’re looking for a ServiceNow Managed Service that goes far further than a support contract – come and talk to us. We manage your entire instance – everything from tackling technical debt, managing incidents and requests through to handling upgrades and rolling out enhancements. Not only that, we work in partnership with you from day 1 to understand what you’re trying to achieve as a business, where you want to get to, and we then ensure you’re using the right ServiceNow functionality to meet your goals. There’s loads more on our Managed Service over on our website, click on the link below for more, and get in touch if you'd like to chat https://lnkd.in/dUDjp7XC #ServiceNowManagedService #managedservice

In our third Unlocking My Potential post showcasing some of UP3’s brilliant women, Alice Smith tells us how taking a personality test changed her career path, and why starting later in life shouldn’t hold you back from getting into IT. It's never too late! Check out Alice’s inspiring story here: https://lnkd.in/eVkMZ7nU #WomenInTech #WomenInStem #ServiceNowCareers #Hiring

How would you like to automate 80% of your customer requests, and improve your customer satisfaction score at the same time? Or maybe you want to take advantage of ServiceNow's AI capabilities, and you're not sure where it could apply to your business? Click through below to get the details on how ServiceNow's AI-powered Virtual Agent has supercharged Southeastern's customer service, or read the full story here: https://lnkd.in/epThgZtQ #CustomerSatisfaction #ServiceNow #AI

ServiceNow is a powerful platform that can transform the way your business operates, across the entire business; from improving customer experience to increasing the efficiency of your team. Are you making the most of it? If you want to unlock the power of ServiceNow, UP3's ServiceNow Managed Service is the helping hand you need. We live and breathe ServiceNow, with over 10 years' experience as a ServiceNow partner, and we combine that with our business process expertise, meaning we're in the perfect position to help you if: 🛠️Your team are only just keeping up with technical debts and updates and can't get strategic 👫You want to get ServiceNow out of IT and into the rest of the business, but you're not sure how 🤖AI looks valuable but daunting and you don't know how to get started ❓You're not confident you're away of everything ServiceNow has to offer 🖥️You're about to install ServiceNow and want to make sure you're following best practice 🤝Or if you just need a ServiceNow expert to support your digital transformation Learn everything you need to know about our ServiceNow Managed Service here: https://lnkd.in/e7d5TBNg #ServiceNow #ManagedService #DigitalTransformation

Part of the Xanadu release, ServiceNow's Now Assist Skill Kit is another way for users to get genuine value our of ServiceNow's AI capabilities. Using AI to empower users, it allows custom skill creation and deployment across the platform. This is another great example of how ServiceNow is cutting through the hype of AI, to deliver efficiency and value. Watch the video to see how to build a custom skill. https://lnkd.in/eZghzpJZ #AI #ServiceNow #Xanadu #ArtificialIntelligence #MachineLearning

Sometimes the best meetings are the ones had over lunch 🍽️ The team currently working on accounts including Clyde & Co, HS2, and others went out for a well-deserved team lunch, and hopefully didn't talk about work the whole time! Hope you had a lovely time Daniel Tones, Ben Gearing, Rosario Di Furia, Kogie Perumaul, Lily Sims, Ayda Abdullah, Georg Holzer 😁

How much time are you team spending on technical debt? Watch the video for the percentage of time the average team spends (hint: it's in the double digits) 📽️ Technical debt could be the biggest blocker between you and using ServiceNow to transform your business. How is your organisation going to strategically utilise ServiceNow if they're too busy with technical debt to step back and align the platform with your transformation goals? With UP3's ServiceNow Managed Service, we'll handle updates and day-to-day maintenance to clear away your technical debt. Then we'll make proactive suggestions to support your digital transformation with ServiceNow, introducing optimisation and automation suited to your business, all with best practice so that technical debt never creeps back again. Learn more about our ServiceNow Managed Service here: https://lnkd.in/efmqV26Y #ServiceNow #TechnicalDebt #ManagedService #DigitalTransformation

We’ve been celebrating some of UP3’s fantastic women in our series called Unlocking My Potential. This time round we’re showcasing the brilliant Sara Alade, whose brilliant career includes time as a teacher and then returning to the technology sector. Read Sara’s amazing story here, and see why she thinks teaching and tech have a lot in common: https://lnkd.in/eGmnw6CD #WomenInTech #WomenInSTEM #Diversity #Careers

A fantastic new blog from one of our co-founders, Matthew Shears, all about separating AI from the hype and looking at how it can deliver impact. With ServiceNow being the ideal platform to leverage AI so that it is working for your customers and your employees, you can read his advice here: https://lnkd.in/eu2uJNDM #AI #ArtificialIntelligence #DigitalTransformation #ServiceNow

Lovely to see our MSS leadership team get out for an unwind and a chat about something other than deadlines and tickets. They work very hard, and this was a well deserved meal out! 🍽️ Ian Wynn, Sara Alade, Ben Gearing, Nav Venkatesh, Luke H.