Vita Mojo

This is more than a fresh lick of paint 🎨 A few months ago, we set out to update some of our website pages - which of course, led to us rebuilding our entire website from the ground up. And today, we’re so excited to share its launch! 🚀 The new Vita Mojo website beautifully showcases some of our favourite customers, and you can see all the benefits of our Order Management System reflected in every corner. But mainly and most importantly, there’s a ton of fun animations. 🎉 Why not grab a Friday coffee and have a little look around: https://hubs.la/Q02MkP-h0 👀

Operators have a tricky balancing act to play with labour costs. ⚖️ With the minimum wage increase in April putting so much pressure on the cost of operations, businesses will try to save on labour wherever possible. But many have already cut labour as much as they’re able. And if this comes at the cost of delivering a poor customer experience, these same businesses will ultimately struggle to keep up with competitors. 😰 So, how can you juggle these priorities pulling your business in opposite ways? The answer lies in your team's ability to be agile. 🏃 It’s not about cutting more team members. It’s about cutting the inefficiencies that are stopping them from delivering that perfect customer experience and, ultimately, more revenue for your business. 💰 Take digital order channels, for example. These don’t just increase order value; they also free servers from being chained to a POS taking manual orders and payments. This means team members can be redeployed to cover positions as needed, for example: 🧑🍳 Helping on the production line in the kitchen at peak to get orders perfect, every time. 👋 Handing over the order with a friendly human touch. 🧽 Clearing down tables to keep covers moving and customers happy. 🛵 Managing third-party delivery orders to stop driver bottlenecks at the counter. As long as tech takes care of the manual, mundane tasks, your leaner team can focus on the jobs that actually add value to the customer journey. Read our new blog to discover more benefits of an agile team (and how to equip them with the tools to get there): https://hubs.la/Q02M8HwX0

As the summer marches on and we move into Q3, it's the perfect time to pause and reflect on the fantastic moments and milestones Vita Mojo has experienced this past quarter. Team Bonding and Socials 🌟 🍕 People & Talent Pottery and Pizza: Who knew we had so many hidden artists among us? 🧗 CS and Product & Design Rock Climbing Day: It was a blast climbing those walls and building stronger bonds! 👾 Online Virtual Games: A fun way to connect with all our Moji’s across the world from the comfort of our own homes. 🇬🇧🤝🇲🇩 Engineering Trip to Moldova: Some of our UK engineers flew out to visit our talented counterparts based in Moldova. Bringing together the expertise and innovation from both sides, we’re able to work on projects that will push the boundaries of what's possible. Welcoming Our New Joiners! 🎉 Commercial Team: Miriam Towie, Antoine Delpy Customer Success Team: Ievgeniia Stasiuk, Georgina Pinkerton-Guyer and Stuart Scott Product and Design: Sarah Lowe Engineering Team: Dave Amey Executive Team: Steven Carabasu We're already feeling the positive impact you’re making, and we’re delighted to have you on board! 🚀 Celebrating New Beginnings 🤰 We’re also saying “see you soon” to two of our wonderful team members as they head off on their maternity leave. Rose DARRAS, we wish you all the best as you embark on this incredible journey of motherhood! We're also celebrating another team member who recently welcomed their little one. Our warmest congratulations are with them both. Looking Ahead 🚀 As we look forward to the next quarter, we are excited about the continued growth, collaboration and adventures that lie ahead. Thank you to everyone for flying in formation and the positive energy you bring to Vita Mojo every day! #NewBeginnings #QuarterWrapUp #Hiring #TeamBonding

Your customers actually want tech to play a part in their experience, but on one condition. 👀 Digital order channels need to be frictionless and easy to use; when delivered in this way, customers prefer using them to traditional in-person transactions at the POS. 📈 64% of customers say they would visit a business more often if kiosks were available. 📈 92% of Gen Z customers and 82% of Millennials say they would order more via kiosks. However, not all brands provide these valuable channels to customers, even if they love them. According to the 2023 Mastercard report, despite 90% of consumers being satisfied with their Mobile Order & Pay experience, less than half of the restaurant brands surveyed had rolled this channel out. 📱 Customers also expect tech to be delivered alongside the human-touch, not to replace it entirely. Digital channels should help free your team from transactional tasks so they can spend more time delivering a friendly experience. 🍞 “It’s about knowing the tech is there to enable your people to be people. What you’re trying to do is streamline all of your order processes, and make sure that you’re freeing up people to have that genuine human connection,” Rosie Hill, Head of Ecommerce at GAIL's. Get more insights into how you can deliver the tech your customers want in our new blog: https://hubs.la/Q02Ky2g80

"As we navigate these challenging times, let's not only obsess over cutting costs. Instead, let's invest in our people, empower our teams, and create systems that allow us to adapt quickly to change." 🚀 Can the tech industry's Agile playbook be used to help hospitality shift the rising cost of labour into a catalyst for positive change? Read Vita Mojo Co-Founder Stefan Catoiu's take in the new article 'An agile rethink of labour costs', out now on MCA Insight - Leaders in Eating & Drinking Out Market Insight: https://hubs.la/Q02KnYKF0

“But why do we need to change?” 🤔 It’s a question you’ll often be asked across the business as you try to improve the technology your operation depends on. You’ll probably keep asking yourself this question, too. And it’s understandable; the unknown can be daunting. But with hospitality operations costs wildly rising, it’s never been more important to embrace change that can keep your business thriving. Change has to happen, so how do you get the right people on board? Luckily, you’re not alone. Our new guide, “Unlocking hospitality growth: How to make change happen,” will help you set your business on the right path to growing confidently. We tackle questions that are bound to be asked by different stakeholders, including: 🤷 Why do we need to change? 🤔 How do we know where to start? 🤝 How do we know which partner is right for us? 🚀 How do we know which tech approach is best for us? 👀 How do other industry leaders change their tech? ⏳ Won’t launching new tech across all our sites take a long time? You’ll gain the knowledge and clarity to answer these questions - both for yourself and for the wider business. After all, change won’t happen without confidence 💪 Read the complete guide here: https://hubs.la/Q02Kbvmq0

Last month, we visited our good friends at Honi Poke Group LTD to check out how our favourite creators of healthy Hawaiian poke bowls is coping with the lunchtime rush. And as you can see from these photos... with the grace of a cooling Waikiki Beach breeze. 🌴 Vita Mojo has been partners with Honi Poke since June 2023, helping the team improve throughput with self-order kiosks and improve kitchen operations by consolidating all orders into one system. 💪 We've also worked closely with Honi Poke to customise the kitchen fulfilment flow to ensure staff can more easily make bespoke poke bowls, just the way their customers want. 💜 It's been a pleasure working with Honi Poke, and how the team embraces our partnership. A big thank you to the St Paul's branch, pictured here, for letting us hang out and take some photos during peak-time. Please pay them a visit next time you're in the mood for a healthy and flavourful poke bowl! 🍚 🐟 🥗

Anyone in North West London will recognise Wenzel's the Bakers Ltd. This family-run bakery, established nearly 50 years ago, offers affordable fresh baked goods and drinks, and is a favourite of commuters and locals alike. 🍞 🍩 ☕ Wenzel’s has undergone a significant digital transformation in the past two years, and a major part of this story is the heroic work the team put into its digital roll-out, getting 103 sites live in just 30 days. 💪 This included a comprehensive overhaul of its tech stack, partnering with Vita Mojo to implement a fast and reliable POS, Centralised Menu Management and a flexible Kitchen Management System.  “The actual challenge was that Vita Mojo wasn’t the only solution implemented at the same time,” says Karl Spinks COO at Wenzel's. Find out how Wenzel's overcame this challenge, and how the new technology improved operational efficiency for the team, in our fascinating customer story >>> https://lnkd.in/e2vqcbEm

Vita Mojo proudly presents: The Definitive Guide to Digital Order Channels 🎉 From the biggest restaurant brands to local bakeries and coffee shops, digital ordering is no longer just a nice-to-have. Self-service Kiosks, mobile order & pay, apps, Click & Collect, and third-party delivery options can all help ensure your customers are delighted with the service you give them and that your business isn’t lagging behind increasingly omnichannel competitors. Download our guide today and start implementing and optimising digital ordering channels for success. Our advice includes: 💡 Real-world case studies from successful brands like LEON, GAIL's and Tossed 📚 Actionable strategies to implement digital ordering channels  🧗♀️ Tips for overcoming common challenges 🌐 Insights on creating a seamless omnichannel experience Don’t just survive in the modern restaurant landscape — thrive! Download now >>> https://lnkd.in/ehFc8TJK

Last week, we visited a brand new concept for K10, on Coleman Street, Moorgate, to check out its recently opened takeaway-only branch. This is a departure from K10's other locations, instead focusing on getting as many of the city's hungry workers served with delicious sushi and freshly cooked hot dishes as quickly and conveniently as possible during peak time. Business had been brisk that day, which was the hottest of the day so far, but we took the opportunity just before closing to take a quick photo of store manager, Princess Kokkos, in a moment of cool and calm with the newly installed Self-order Kiosks. Swing by K10 at your earliest opportunity and take away some incredible home-made, modern Japanese food. Thank you for your time Princess and the K10 team.