We Are Group

Thousands of people struggle with the digitalisation of essential service. Often, they lack the digital skills, confidence, or a device/internet to access the online world in the first place. 📵 Aileen was one of these people. She was hesitant about online banking, worried that her limited digital skills would render her unsafe and open to scams. But after being introduced to our Digital Helpline at her local Lloyds Bank branch and being supported by one of our dedicated Digital Skills trainers over the phone, she was able to overcome her fears. 🌐🤝📲 Read Aileen’s story here 👉 https://bit.ly/3Y6PQRe #digitalinclusion #digitalskills #onlinebanking #empower

🤔 Did you know that our Assisted Digital service goes beyond digital? Not only do we support users in the successful completion and submission of online forms, but we also extend our expertise to traditional paper forms. 📝 We understand that even in the digital age, certain processes may still require a physical touch. Our comprehensive service ensures that people are supported every step of the way, whether online or offline. 💻🤝📄 We currently deliver this service for the UK Home Office which has seen 90% of service users attribute their successful outcome to our Assisted Digital service. Discover more about our holistic approach to support through our Assisted Digital service 👉 https://bit.ly/4bgjcBl #DigitalAssistance #CustomerSupport #Paperwork

Last week our Head of Business Development, Julia Chippendale, headed to Manchester's Imperial War Museum North for the Digital Leaders' DL100 Awards, an exciting part of #DLWeek. 🎉 Julia had the pleasure of presenting the award for Digital Public Service Innovation of the Year award to a very deserving winner, StopNCII.org, who are campaigning to stop non-consensual intimate image sharing. After an unforgettable night, Julia had to say: "A wonderful venue, with an impressive line up of outstanding candidates. Well done to all!" Congratulations to all 10 category winners! 👏 #DL100 #digileaders #impact

#ThrowbackThursday It's already been a month since we were named a WIRED Trailblazer! 🎉 We are so delighted to be named a WIRED Trailblazer for 2024, an accolade that celebrates businesses redefining industry standards through innovation, driving growth, and leading positive change. 🙌 Thank you to WIRED Consulting and HSBC Commercial Banking for this recognition and congratulations to all those selected this year! 👏 #Trailblazer #innovation #impact

🎉 Celebrate good times, come on! 🎉 It’s been 1 year since we rebranded to We Are Group. In the past year, we've worked with our clients and our Community Partners to empower the lives of thousands of people, ensuring no one is left behind through our Training, Advice, and Guidance services. 🤝 We’ve continued to deliver: 📞The Digital Helpline for Lloyds Banking Group 💷 Pound Advice for L&Q 📝Assisted Digital services for the UK Home Office 💻Digital Support for HM Courts & Tribunals Service (HMCTS) 📲Digital Skills programmes for Royal Borough of Kingston upon Thames, Stonewater, Sovereign Housing Association, Southern Housing, NORTH ESSEX ECONOMIC BOARD In the year, we’ve also entered new partnerships with: Money and Pensions Service , Toynbee Hall , The Kaleidoscope Plus Group, and Serco. We put our Gen Z marketing team in charge of creating our promotional video highlighting the value and relevance of our services for younger generations. Here’s how it went 👇 #anniversary #socialimpact #community #empower

We are proud to announce our collaboration with the Digital Inclusion APPG on their 3rd State of the Nation Report, launched on 9th October 🚀 This report offers key recommendations for the new Government as it designs a comprehensive, UK-wide Digital Inclusion Strategy. 🌐 We are immensely honoured to have contributed to this report and see our efforts recognised. We look forward to continuing collaborating with the Digital Inclusion APPG and our other partners to bridge the digital divide 🤝 Read the State of the Nation Report here 👉 https://bit.ly/4eCL6tE #DigitalInclusion #Collaboration #StateOfTheNationReport #DigitalEquality

Sign up today to hear our founder, Matthew Adam, discuss how we can create more integrated services during #DLWeek on 17th October at 2pm. 👥 Secure your spot here 👉 https://lnkd.in/eN-SgmGY #Community #WeAreGroup #Welfare

This #WorldMentalHealthDay2024, we’re highlighting the intersection of mental health and financial well-being 💚 In England alone, over 1.5 million people are experiencing both debt and mental health crises. Our work for L&Q sees us deliver their Pound Advice service – a money and debt advice service for L&Q residents and leaseholders that offers free and confidential advice to help with budgeting, debt, and benefits. Together, we’ve created a service that: 🧠 gives residents advice from trained and regulated advisors who prioritise wellbeing 💷 ensures financial stress does not exacerbate mental health crises 🤝 gives people access to the financial support and debt advice they need, wherever and whenever they need it. Read how Pound Advice alleviated financial and mental stress for Robert 👉 https://bit.ly/3XDWbol #MentalHealth #Debt #Advice #FinancialWellbeing

Today is #InternationalPodcastDay, so the perfect time to revisit the first series of our podcast, Social Footprint🎙️ This series is a treasure trove for anyone passionate about the powerful role businesses play in social welfare and community development. 💪 Packed with insightful topics, our podcast discusses: 🤖 Artificial Intelligence with Prof Karen Elliott of University of Birmingham 💻 The Digital First Approach with Prof Mark Thompson of University of Exeter 🤝 Inclusive working practices with Dr Calum Carson of Lancaster University 🌐 Rural Communities and Digital Exclusion with Kerry Booth, CEO of Rural Services Network 📈 Operational Efficiency with Jonathan Prew of We Are Group and much more. Watch the episodes on YouTube or listen on Spotify or Apple Podcasts 👉 https://bit.ly/3T8kpVC #Podcast #SocialFootprint #Welfare #Community #Business

🤝 A service of excellence and empathy 🤝 The Digital Support service, which we deliver for HM Courts & Tribunals Service (HMCTS), provides form-filling support to those who: 🌐 don’t have access to the internet or devices 💻 aren’t confident in navigating the internet or devices Not only do our Digital Support trainers ensure Appeal applications are filled accurately and submitted efficiently, but they also provide much-needed compassion throughout the application process. For more information about the service, click here 👉 https://bit.ly/3XfGDFH #DigitalInclusion #Wellbeing #CustomerSupport #Guidance