Zapp

At Zapp, ‘ownership’ isn’t just a word – it’s a fundamental part of our culture. It means truly taking responsibility, driving projects forward, and holding ourselves and each other accountable to meet our goals. In fact, ‘Ownership and Teamwork’ is one of our Leadership Principles which guide everything we do. Every piece of work has an assigned owner who is trusted to lead, but everyone’s input and insight is vital and valued. We act as one team with the bigger picture in mind, and step up to help each other out when needed. If you’re looking to make an impact in your next role while collaborating with a great team, we might be a great fit! Explore our open roles at https://lnkd.in/eZpgWJWN.

In need of a natural energy boost? Mission drinks are now available on Zapp for delivery in minutes, round the clock. Cheers to that! 🙌

Delicious premixed cocktails delivered to your door in minutes? Say no more – Zapp and Served have got you covered.⚡ We curate our catalogue to offer customers the very best, and we’re excited to bring Zappers a bigger selection of SERVED® drinks.

It was great to speak to George Nott at The Grocer about our vision of transforming on-demand retail for good – from our strategic focus on London and curated premium offering to our commitment to delighting customers, 24/7. Steve O'Hear, our SVP of Strategy, commented: “In the past 18 months, Zapp’s business in London has more than doubled, underscoring that there is a huge customer desire for our offering and that the customer demand is far from being a pandemic-driven phenomenon.” Zapp continues to grow, from basket sizes to our operations and team, and we’re excited for what’s in store. Read the full article linked in the comments below.

What’s the key to truly delighting customers? At Zapp, our approach is straightforward: we start with the ideal customer experience and work backwards from there. Every product, feature, and interaction is crafted with one goal in mind: creating magical moments that our customers will love. This approach is more than just a strategy; it’s embedded in our culture as a core leadership principle: Customer Obsession. We prioritise understanding our customers' needs, with the aim of consistently delivering the best selection of products and highest levels of service, on-demand, 24/7. If you're driven by innovation, passionate about CX, and keen to join a team that's committed to elevating the everyday life of hundreds of thousands of customers, Zapp could be the perfect fit for you. Check out our open roles here: https://lnkd.in/dxeH_aq3 #HiringNow #OpenRoles #CustomerObsession #WorkingBackwards #CustomerExperience

The viral Franuí chocolate-covered frozen raspberries have landed on Zapp – a perfect pairing with sunny London weather. ☀️ Franui's story began in Patagonia, Argentina, where an Italian family brought their passion for chocolate making. Over generations, they honed their craft, creating the perfect chocolate to complement their star ingredient: hand-selected raspberries. Fast-forward to Franui taking over the internet and going viral on TikTok. Now you can get them straight to your door, in minutes, whenever you like. 😉 #FrozenTreats #FoodieFavorites #RapidDelivery #TikTokFamous

Did you know you can shop for iconic brands such as Dr. Barbara Sturm, Apple, Bamford, and more, on-demand? Our in-app "Zapp Boutique" brings your favourite premium and luxury products, typically found in department stores, to your fingertips, fundamentally changing how these products are bought and sold with delivery in minutes, 24/7. 🤳 As customers increasingly value the convenience of ordering on-demand, our curated "Zapp Boutique" catalogue also features renowned brands like Antinori, LVMH, Skin Cycles, and Cipriani, available round the clock for premium and luxury shopping from home.⚡

At Zapp, we're transforming convenience retail by creating London's leading 24/7 premium convenience delivery service. Our long term mission is to build the 'need it now' supply chain of the future, and we're looking for passionate individuals to join our ambitious and driven team. If you're committed to solving complex problems and thrive in a supportive, collaborative environment, we want to hear from you! We’re hiring a Sales & Operations Planning manager – looking for someone with: ‣  Strong analytical and data-driven decision-making skills  ‣  Deep understanding of supply chain dynamics, inventory management, and distribution strategies specific to online grocery and convenience ‣ Capacity to analyse and predict potential gaps and related root causes in the supply chain dynamics If this is you, join us in transforming convenience retail. ⚡ Apply here or view further open roles at https://bit.ly/3WafMMb #hiring #hiringnow #joinus

Imagine an at-home sommelier who presents you a curated selection and brings you the finest drinks on demand.🍷 This is how we’re working to modernise traditional drinks retail to suit today’s customers, as Dan Whine, our Head of Fine Wines & Spirits, explained in an interview with The Drinks Business: “We’re driven much more by what’s going on in the on-trade (places which sell beverages for immediate consumption), so it is quite often a continuation or replication of that experience – people go out to a nice restaurant or they go to a member’s club, and they see something they like and go ‘I’d like to have that at home.’” Adding to Zapp’s best-in-class premium drinks selection, Zapp is now stocking Clase Azul Ultra – an exclusive tequila, of which there are only 100 bottles worldwide – as well as some of the world’s most sought-after wines. You can explore the selection at justzapp.com Thanks Arabella Addy for the great interview! #finewine #quickcommerce #justzapp Image credit: Clase Azul Mexico.

This week, we announced that we are now stocking three of the world’s most sought-after wines. This is the first time these exclusive vintage wines are available on demand, for delivery in minutes, 24/7.⚡ As one of the largest UK retailers of fine wine and premium spirits, our ‘on-demand’ approach is fundamentally changing how these products are bought and sold, catering to consumers who value the convenience of ordering online for immediate delivery. For the wine connoisseurs, the collection includes Château Pétrus Pomerol 2000 (£5,499.99), Chambertin Grand Cru Domaine Armand Rousseau 2009 (£4,499.99) and Domaine de la Romanée-Conti Grands Echezeaux Grand Cru 2009 (£3,499.99).🍷 We work directly with top wine and spirit agencies to source our hand-picked selection, so customers can come to Zapp expecting only the best. #quickcommerce #justzapp #finewine