Audio T Reviews

So shocked this morning to have found that the Oxford Shop is closed!
We contacted Rob and Jon earlier this year to see if we could come along from our home in Devon to demo the Dynaudio Active speakers.
We made the journey and they were so helpful and knowledgeable and the products demonstrated where just what we were looking for after downsizing.
We were happy to make an order there and then and a few weeks later after testing Rob drove down to Devon with our kit and set it up beautifully.
We had a couple of minor issues over the first few weeks and Rob and Jon went over and above to make sure that we were fully happy.
We use the system nearly every day and can honestly say it has enriched our listening experience.
We cannot speak highly enough of both Rob and Jon's perseverance in making sure our Audio T experience was nothing but perfect! We can thoroughly recommend the service that we received and sincerely hope that both Rob and Jon's and their exemplary customer service have been absorbed into the wider Audio T network.

Date of experience: 17 May 2024

Overall I'm happy with my experience of buying speakers and stands. The store lined up a range of speakers which I could listen to, I believe I found the right speakers for me.

Slight issue with the stands, they are on back order so the store lent me there demo stands until mine arrive.

Staff were friendly, helpful and very knowledgeable.

Date of experience: 27 August 2024

Thanks to Andy from Swindon brand for great service, reccomendations and helping fix with other SONOS products whilst on installation.

Patrick

Date of experience: 03 September 2024

The staff at Oxford were very friendly and helpful regarding the set-up of my equipment. I've had a very good experience with them over the last five years.
It is sad that the branch is not considered financial viable and is closing.

Date of experience: 03 September 2024

I have made a couple of separate purchases and services was excellent for both. The sign of a good company is what they do when something goes wrong. One of my purchases developed a fault after a couple of weeks, I emailed them at. 9 am telling them what issue was, at 11 am the same day they had been around collected it, by the evening I was advised the manufacturer was replacing, I recieved the replacement a couple of days later.

I will say this wasn’t AudioT’s fault, and the Manufacturer was a well renowned company, it was just one of those things that sometimes happens, but to have that level of service goes above and beyond, as they say.

I will certainly be buying in the future and would highly recommend them.

Date of experience: 03 September 2024

Recent purchase from your Swansea store, which we are very pleased with. Andy (only his mother calls him Andrew) did have to make a home visit, user error of course, and was quickly sorted. Returned to the store with a number of questions, Andy talked us through our queries and us two oldies left very happy, it probably won’t be our last visit, our last system was purchased more than 40 years ago so this is a revelation to us.
But thanks for being patient and bearing with us.
Thank you for your service.

Date of experience: 30 August 2024

The staff were friendly and knowledgeable. I was obviously able to listen to the hifi players in the shop. But they even offered me to borrow the one I was most interested in, so I can test listen on my speakers at home. In the end I was convinced by the Marantz MCR 612, so I ordered it there and then. They personally delivered it to my home 3 days later.
It's been a few weeks since, and I am still I'm very happy with the purchase and the service provided.

Date of experience: 03 August 2024

Excellent cd player. A nice step up from my previous player, the Apollo. Bigger sound stage, nice tuneful bass, clearer more natural vocals and very musical. I will also use the DAC with the wiim pro to stream music. Very satisfied with the buying experience from audio t.

Date of experience: 30 August 2024

The staff in Southampton Audio T. Tiago, Nick and Wayne were welcoming, attentive and infinitely patient with the readiness to try different Harbeth models and arrange for a home demonstration. It was helpful and I learned a lot from the conversation I had with them too. I never felt under pressure of any kind and there was a feeling that they wanted me confident and happy with my choice which I indeed am. Thank you ever so much, it does not get better than that.

Date of experience: 29 August 2024

Reviewed/demo'd Rega P8. Nick and Tiago at the Southampton store were a great help and nothing seemed too much trouble setting up the demo with a reference P3, a P6 and P8 and with different cartridges. After demo said I could take the P8 for a home demo, which was a great help. Eventually bought the P8. Great friendly support and help. Thankyou.

Date of experience: 30 August 2024

Fantastic service from Dave McIntyre at Audio T Manchester. Initially with free turntable service which improved my existing Rega RP8 performance no end . Thereafter followed an informative discussion regarding a potential upgrade which resulted in the purchase of a Linn LP12 which produces an unbelievable sound. Can’t thank Dave enough for opening my eyes and ears.

Date of experience: 13 August 2024

Upgraded my Rega P3 to a Rega P6 which was recommended by James at the Manchester store. I got great advice and a good trade in price for my old turntable. Friendly, professional, expert advice with no pressure to make a sale. I couldn't be happier with the outcome.

Date of experience: 23 August 2024

Great experience as always from Dave and his team!

Date of experience: 03 September 2024

As always I received excellent friendly service from Nic and his staff. Having dealt with the Swansea branch for 25 years I’m used to their professionalism and the ‘system check’ home visit went a stage further, bearing in mind to the distance from shop to home. A cuppa, chat, service to my rega and small but worthwhile recommendation to my system well worth it.
Diolch yn Fawr and I look forward to a catch up soon !

Date of experience: 08 August 2024

Excellent service. Knowledgeable and very helpful. Able to sort out and repair a much loved stereo system and also loaned a stereo so my father could continue to enjoy playing his vinyls.
Thank you, service above and beyond.

Date of experience: 03 August 2024

Excellent service and high quality advice from people who love what they do.

Date of experience: 23 August 2024

Great service, great advice, great customer care from James at the Bristol branch.
Thank you!

Date of experience: 28 August 2024

Great service from start to finish. I was able to hear the system I was interested in n a lovely demo room which was set up perfectly. James the assistant manager was really helpful and I had plenty of time to consider my choice. He also delivered the high system and set it up in my home. First class service! Best of all it sounds fantastic.

Date of experience: 08 August 2024

Called the Oxford store before travelling and confirm the item was in stock. Very courteous service when I arrived and purchase made.

Although this is not my local store it is sad to hear that they will soon be closing.

Date of experience: 10 August 2024

Professional from the initial visit to the store to demo turntables. Informative and listened to our requirements.
Great service from the Swansea team.

Date of experience: 20 August 2024