Key Account Manager (Protective Coatings, based in HCMC/ Binh Duong)

SUMMARY OF THE ROLE

Promote and sell a to new and existing Key customers/Key Accounts in the South of Vietnam by developing strong customer relationships, liaising with the client market, and responding to sales and technical inquiries in order to achieve the budgeted sales, gross margin, Days Sales Outstanding (DSO), and customer satisfaction targets, and to ensure that Jotun is seen as a preferred supplier of high-quality products, solutions, and services.

The position can be based in Ho Chi Minh City or Binh Duong and will report to a Sales Manager.

Responsibilities

• Take responsibility for designated accounts by regularly visiting clients, providing timely advice on appropriate painting systems, strengthening the “Buy Sell Hierarchy,” and building long-term partnerships. Maintain good relationships, understand customer needs, and meet their expectations.
• Expand business opportunities by seeking new potential customers and enhancing relationships with existing accounts to increase market coverage.
• Be accountable for individual sales targets by initiating and maintaining strong relationships with customers to ensure target achievement.
• Manage customer contracts by negotiating and finalizing agreements in accordance with the Authority Matrix and company procedures, ensuring compliance with company policies, local laws, and regulations.
• Draft, amend, and archive contracts and supporting documents issued by Jotun, customers, and other relevant parties.
• Lead team coordination on designated projects by directing overall follow-up with involved parties to achieve successful outcomes.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualifications

• University degree in a relevant field;
• Minimum of 5 years of sales experience in the Paints, Construction, or related industries;
• Good command of English and proficient computer skills.

Personal qualities

• Relationship-building skills: Responsibility for managing and maintaining relationships with important clients. Key Account Manager should be able to build trust and rapport with key accounts;
• Strategic thinking: Having a strategic mindset to identify opportunities for growth and to develop long-term partnerships with key clients;
• Problem-solving and negotiation skills: Good at resolving issues and negotiating agreements with key clients;
• Analytical skills: Ability to analyze data and performance metrics to identify trends and opportunities within key accounts/customers;
• Customer-focused: Strong focus on meeting the specific needs and requirements of key clients;
• Contract management: Experience in managing contracts, agreements, and pricing negotiations;
• Proactive approach: Approaching customers/projects with a hunting mindset/spirit;
• Good reporting: Ability to provide concise and effective reports.

We offer

• An international and professional working environment;
• Opportunities to work with Regional and Global team;
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy;
• Attractive compensation and benefits (13th month salary, performance bonus, allowances, etc.);
• Healthcare for self and your family members;
• Engagement activities (Outing, Teambuilding, Family Day, Sport Day…).

POSITION INFORMATION

Company:

Jotun Paints Vietnam Co. Ltd.

Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyyy):

09.09.2024

WHO WE ARE

Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Vietnam has been established since 1994, with its first production facility from 1998. As one of the most visible Norwegian brands with long establishment, Jotun Vietnam operates in 4 segments with high and consistent quality products including Decorative Paints with unique Multicolor technology, and Performance Coatings comprising of Marine, Protective and Powder Coatings. Our major strength is providing customers with a Single Source Solution for all their coating needs. The largest single abroad investment by Jotun Group which is the new and modern factory, started to operate in year 2021; demonstrating Jotun's long-term development strategy in the market. At Jotun Vietnam, we believe that people are our most important asset and therefore, we have been focusing on developing our employees’ competence and offering them opportunities to make differences and make their marks.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now!