Customer reviews

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  Amazon AI

  Here’s how Amazon's AI-generated review highlights help you make better shopping decisions

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  Innovation at Amazon

  8 ways Amazon is using generative AI to make life easier, from a more conversational Alexa to a better reviews experience

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  Innovation at Amazon

  How Amazon continues to improve the customer reviews experience with generative AI

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  Policy news & views

  A blueprint for private and public sector partnership to stop fake reviews

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  Company news

  Customers acknowledge Amazon with high marks in The Axios Harris Poll 100

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  Community

  Words of gratitude amid the COVID-19 pandemic

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  Devices

  Real stories of how Alexa helps make life better

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  Retail

  Behind the scenes with Amazon's Home business

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  Retail

  Introducing Amazon 4-star

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  Books and authors

  Results are in: This Year in Books 2017

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  Innovation at Amazon

  Update on customer reviews

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