Shop spring fashion, pay later. Prime Try Before You Buy
Prime Try Before You Buy. Try up to 6 styles for 7 days. Only pay for what you keep. Free and easy returns.
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Prime Try Before You Buy

Overview

Why did you decide to change Prime Wardrobe’s name to Prime Try Before You Buy?

We changed our program name from Prime Wardrobe to Prime Try Before You Buy to help everyone quickly understand what the program offers. Only our name has changed – none of the benefits, so you can still try on items for free for 7 days and pay for only what you keep. As always, access to our program is included with your Prime membership.

Which customers have access to Prime Try Before You Buy?

Prime Try Before You Buy is available to anyone with an eligible Prime membership.

What is Prime Try Before You Buy?

Prime Try Before You Buy is a Prime-exclusive program where you can try before you buy from eligible items across women’s, men’s, kids’, and baby clothing, shoes, and accessories. You get seven days to try on the items at home and you will only be charged for the items you decide to keep.

Are there any special discounts associated with Prime Try Before You Buy?

On occasion, we may extend special offers to Prime Try Before You Buy customers. If we are running a Prime Try Before You Buy promotion, but there is a better Amazon promotion available at the time of your initial order placement or at checkout, you will receive the better discount. When there is not a Prime Try Before You Buy–specific promotion running, we will honor other Amazon promotions relevant to the items in your cart at the time of initial order placement or at checkout. Discounts cannot be combined, but you will always receive the best of any applicable discounts.

Are there any fees associated with Prime Try Before You Buy?

Prime Try Before You Buy is included with eligible Prime memberships and there are no additional fees to use it. Shipping and returns are free.

What items are eligible for Prime Try Before You Buy?

Prime Try Before You Buy eligible items can be found in men’s, women’s, girls', boys', and baby clothing, shoes, and jewelry. All eligible items are shipped by Amazon.com, and we are continually adding new selection. Just look for Prime Try Before You Buy as you shop.

Shop all Prime Try Before You Buy eligible items

How many items can I try at one time?

You can try up to six items at a time through Prime Try Before You Buy. You cannot add more than one exact item at a time to a single order (i.e., same size and color).

How long is the try-on period?

Your try-on period will end 7 days from the day the last shipment of your order arrives. Before the end of the try-on period, please go to Your Orders to check out and indicate which items you are keeping and which you are sending back. You have until the end of the try-on period to deliver any unwanted items to a drop-off location.

How do I track my Prime Try Before You Buy order or return?

You can check the progress of your return shipments at the Returns Center under ‘Manage returns’. Please return all items in their original packaging to ensure quick and accurate processing.

Check Out

What payment methods are accepted for Prime Try Before You Buy orders?

Prime Try Before You Buy accepts credit cards with expiration dates at least 90 days in the future. Note: Debit cards, pre-paid cards and gift cards are not currently accepted.

Why did I see a $1 charge to my credit card?

Don’t worry, you have not been charged. When you ship an order, we verify the card with a temporary authorization. You should see the amount disappear from your account shortly.

When will I be charged?

You will not be charged until you complete your purchase on Amazon during the 7-day try-on period. If you do not complete checkout online at Your Orders, we'll automatically charge you for all of the items in your order at the end of your 7-day try-on period. Don’t worry, we’ll send you reminders along the way!

Do I need to check out online? Can't I just send the items I don’t want back? What if I want to keep everything?

Yes, we ask that you return to Your Orders to check out before the end of your 7-day try-on period so we only charge you for the items you want to keep. If you forget to complete checkout during the 7-day try-on period, you will be automatically charged for all items in your order at the end of the try-on period. If you've already put your returned items in the mail when this charge occurs, you don't need to take additional action - you will automatically be refunded when we receive your returned items.

Why can't I get my order in two days? I'm a Prime member.

In order to ship your order in as few boxes as possible, Prime Try Before You Buy shipping may take 4-6 business days.

What if I decided to keep something after I completed checkout?

If you change your mind, you can keep items that you marked “return” during checkout; you will automatically be charged for them when returns processing is complete. Note: Items that are not purchased during checkout will not be eligible for any Prime Try Before You Buy discounts. Additionally, this may result in a delay in shipping your next Prime Try Before You Buy order.

When can I place my next Prime Prime Try Before You Buy order?

You can place your next order once all items marked “return” during checkout have been received and processed. You can track the progress of your return at the Returns Center under ‘Manage returns’.

Why can’t I place my Prime Try Before You Buy order to a P.O. box or Amazon Locker?

We cannot send packages to Lockers, P.O. boxes or to military bases due to package size restrictions.

Returns

How do I return Prime Try Before You Buy items that I do not want to keep?

First, complete your checkout online before the end of your 7-day try-on period by going to Your Orders. Then, try on your items and decide on what you would love to keep. For any items you’d like to return, simply choose from available return options when you complete Checkout, or use the link on your Prime Try Before You Buy return confirmation email.

Note: If you receive an order in multiple packages, you can return Prime Try Before You Buy items using any of the return options.

How long do I have to return my items?

You have until the end of the try-on period to postmark returns. Don't forget to complete your checkout online before the end of your 7-day try-on period by going to Your Orders. Simply choose from any available return option when you complete checkout. You can also change your return options by using the link on your Prime Try Before You Buy return confirmation email.

Can I wear the clothes and then send them back?

You can try everything on at home, but do not wear the clothes out unless you intend to purchase them. Items must be returned with tags on and in their original packaging, including: hangers, polybags, shoe boxes, dust bags, and gift boxes. Items must be unused, unworn, unwashed, and undamaged. When we receive a return, we will determine in our sole discretion if the products are in acceptable condition as specified in the Amazon Fashion returns policy. If returned products are determined by us not to be in acceptable condition, we may in our sole discretion charge you the purchase price.

What if I want to return something after the 7-day try-on period?

If you change your mind, or if you have been automatically charged for items at the end of the try-on period that you did not intend to keep, you will still have 30 days from the end of the try-on period to return the items to Amazon for a refund. The items will be subject to the same Amazon Fashion 30-day return policy (Items must be returned in their original packaging, including: hangers, polybags, hang tags on garments, shoe boxes, dust bags, and gift boxes. Items must be unused, unworn, unwashed, and undamaged).

Do I need to have all items returned by the end of the 7-day try-on period?

To avoid being charged for your entire Prime Try Before You Buy order, please complete checkout before the end of your 7-day try-on period by going to Your Orders. You have until the end of the 7-day try-on period to postmark your return shipment. You can choose from any available return options when you complete checkout. You can also change your return options by using the link on your Prime Try Before You Buy return confirmation email.

Can I return non-Prime Try Before You Buy items with my Prime Try Before You Buy returns?

No. Please only return items from your Prime Try Before You Buy order in the Prime Try Before You Buy box or bag.

How do I return my order if it comes in more than one package?

Depending on the return method you choose, you can either return all items in one package or simply bring all return items to a drop-off point.

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