Newsletter
Slack AI features are officially here, just right on schedule. The workplace management platform, owned by Salesforce, is bringing a slew of AI features to make things easier, especially for businesses that rely on Slack for internal communication. The features include AI-powered search, channel recaps, and thread summaries. But for a price.
Slack is coming with a suite of AI features in the app
With Slack AI, if you’ve missed out on a thread where someone tagged you, you can use it to get a complete summary of the conversation, including who said what. You can also use it to catch up on the discussions happening in channels.
It first began testing Slack AI last year, and now it’s becoming available as a paid add-on for Slack Enterprise users.
If you’ve ever struggled with Slack’s current search tool, you’ll like the new AI-powered search. It has improved a lot, as teased. Instead of relying solely on keyword searches, you can now conversationally ask questions and receive succinct, generated answers based on relevant Slack messages. It is useful, especially when catching up on finding specific information.
Channel Recap and Threads steal the show
Next up is the Channel Recaps. It provides you with key highlights of what you missed while you were away. Slack assures that the algorithm generating these recaps is intelligent enough to distinguish between different topics discussed.
A similar tool is also available for threads, which are essentially one-on-one or group conversations that don’t take up an entire channel. This feature allows users to quickly catch up on any thread with just one click. It’s great when someone sends lots of messages one after another because it organizes everything neatly.
It seems promising, at least in theory. As more users and businesses start using Slack’s AI features, we’ll see how well it manages the workload.
