Newsletter
Over the years, Fitbit users have been using the dashboard feature on the website to get a snapshot of their health. However, there’s been a little issue recently. According to a new report, the Fitbit dashboard on the web has been blank for some people. This only stokes fears of Google discontinuing the website.
Right now, you’ll want to take this news with a grain of salt. It deals with a rumor circulating in the tech world. However, neither Google nor Fitbit has confirmed this information officially. So, there may be additional updates to this story.
Fitbit users are finding that the dashboard is blank
When you sign into your Fitbit account, you will see several tabs to help you navigate the website. One is the Dashboard tab. This is the part of the interface that allows you to check out your recent activity with charts and graphs showing information like steps, sleep, diet, Etc. You’ll see information synced from your smartwatch. It’s an all-in-one hub to get a glimpse of your current numbers.
However, some people are logging on to find that the Fitbit dashboard is blank. This wouldn’t be as much of an issue if it weren’t for rumors and fear of Google taking down the Fitbit website in order to create an app-only experience. At this point, we don’t know if Google is planning on doing this. However, it is one thing that we’ve been fearing a bit. Something like this actually happened with the Google Fit website a few years ago, as stated by 9To5Google.
One thing that adds fuel to the fire is the banner that you see at the top of the page. It’s one of the classic “Get our app!” messages. The banner reads “Check out our health dashboard in the Fitbit app. Get Fitbit on your device,”. This is followed by the link to get the app from the App Store and the Google Play Store.
This could be a bug
There’s also the possibility that it’s just a hiccup in your browser. In order to get your dashboard back, you can simply clear your cache. Go to the Settings and click on the Privacy and Security button. There, click on the Clear Browsing Data button. Be sure to check the Cache Images and Files box and UNCHECK boxes like Cookies and Other Site Data. You should be able to see the page after that point.