Booking.com’s priority is to foster safe and welcoming travel experiences for all.
We expect our employees, customers and partners to treat each other with respect. That’s why we developed this set of guidelines that applies to the reviews, images and listings uploaded by our guests and partners. We want to make sure that the content you engage with on our site is safe and helpful.
When you post a review, image or listing on Booking.com, it needs to comply with these guidelines. They form part of our broader set of policies, including our terms and conditions and privacy notices. If your content doesn’t comply, we’ll remove it or get in touch with you to try and edit the comment to meet our guidelines.
Start of dialog content
Verified reviews from real guests.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
