COVID-19 Information and Resources
The Public Health Emergency (PHE) for COVID-19 ended. Most services like vaccines, treatment, and testing are still available. Some rules changed, stopped, or started again. CareSource continues to watch COVID-19 federal and state guidance. We will keep you informed of any changes that could affect your health care coverage.
Attention Medicaid Members: Keep Your Health Coverage
Due to COVID-19, the last few years you did not have to renew your Medicaid coverage. That changed on April 1, 2023. We want you to keep your health coverage. If you got a Medicaid renewal packet in the mail from the state, make sure you fill it out. Then, return the packet as soon as you can. You risk losing your health care coverage if you do not take action. Visit this page to learn more about your plan.
You can find more about covered benefits and services by reviewing your Member Handbook/Evidence of Coverage. You can also call Member Services using the phone number found on the back of your CareSource member ID card.
Fraud Warning to Medicaid Members
People may try to pose as a health plan or your state department of health. They may do this to get your personal or financial information.
If someone asks you for the below to keep your Medicaid benefits, report it:
- money
- your bank account info
- debit card info
- credit card info
Do not respond. It is a scam. CareSource and the state will not ask for any money to keep your Medicaid benefits. Please report suspicious activity to:
- Ohio: Call the Ohio Attorney General at 1-800-282-0515 (TTY: 711) or visit www.ohioprotects.org.
- Indiana: Call the Family and Social Services Administration at 1-800-446-1993 (TTY: 711).
- Georgia: Call the Georgia Inspector General at 1-800-533-0686 (TTY: 711) or visit https://dch.georgia.gov/report-medicaidpeachcare-kids-fraud.
Always be careful when you give out any personal or financial information!
Understanding the COVID-19 Vaccine
We care about you. As a community, we rely on each other to stay healthy. Protect yourself and others by getting vaccinated. The COVID-19 vaccine is one of the many important ways to help stop the pandemic. Our goal is to help you decide if getting vaccinated is right for you. CareSource can help you find vaccine locations in your community and help you schedule appointments.
State Department of Health Resources
Please select your state resources below for specific COVID-19 vaccine guidance.
Additional CDC Resources
Contact Us
If you are not finding the information you need or have more questions, please call us. Our Member Services staff is happy to assist you.