Category: Retention & Engagement

One of the best ways to measure the success of your business is to look at data of active users...

SaaS growth strategist Michiel Vermeulen has recently joined InnerTrends in a live webinar on How to boost your SaaS free...

Customer Lifetime Value (CLV or LTV) is one of the key performance metrics for every SaaS company. Your CLV represents...

We all want to achieve a stellar onboarding experience for our customers. What if we shortened the optimization process by...

The North Star Metric is one of the most important levers for growing a software company yet there is a...

  How to find the metrics that matter most for growth and optimization.

Your customer engagement score can predict churn and indicate overall product health.

If you think acquiring a customer is the end of the finish line, then you might lose out on 67%...

Does all friction kill conversion rates? Or is there good and bad friction?

How to empower your customer success team to improve customer experience

Product-led onboarding and the power of no-code tools

Userlist Webinar Wrap-up: Company-Level Engagement