Whenever we consider remote work, we must assume responsibility for the duties and obligations regarding meeting deadlines, considering the fulfillment of all the requirements demanded by the activity to achieve the delivery of the demand with excellence. If there is a remote team member who fails to meet deadlines, the leader, actively listening to all his subordinates, must seek out the member to understand his situation promoting the necessary measures, depending on the case. In addition, the leader must foresee the preparation of follow-up documents, communicating, in a clear and objective manner, the activities, tasks and deadlines of each member, with the provision of disciplinary sanctions, always evaluating each case individually.

Schedule a virtual “coffee break” to discuss the delays. Use video calls to read nonverbal cues and build connections. Ask open-ended questions like, “What’s hindering your progress?” or “How can I assist?” Listen attentively to their response and identify potential obstacles, such as technology issues, communication gaps, or workload overload. Collaborate to create a tailored plan to get back on track. Set achievable milestones and establish regular virtual check-ins for progress updates. Utilize project management tools to enhance visibility and accountability. Consider implementing flexible workflows or adjusting deadlines to accommodate different time zones or work styles.

When addressing a remote team member missing deadlines, start by having a private conversation to understand the root cause. Approach the issue with empathy, asking if there are any challenges they’re facing that might be affecting their work. Clearly restate the importance of meeting deadlines and how it impacts the team’s overall goals. Collaboratively discuss solutions, such as time management strategies or adjustments to workload. Set clear expectations moving forward, and establish regular check-ins to ensure accountability while offering ongoing support.

When dealing with a chronically tardy virtual teammate, I would privately reach out, using their preferred method of communication, and start with a non-confrontational question like, "I noticed you've missed a couple of deadlines. Is everything okay, or is there something I can help with?" This approach shows empathy and allows them to explain any challenges they may be facing, personal or professional. I’d listen actively (ask open-ended questions) and then gently remind them of the importance of their contributions, while making them feel valued. I’d ask for their input on what could help them meet deadlines, offering support, solutions, and concrete action items.

Utilize plataformas de colaboração, para manter todos atualizados sobre o progresso das tarefas. Isso permite que todos vejam o que está sendo feito e quem está responsável por cada parte do projeto. Deixe claro quais são as consequências de não cumprir prazos, mas também reconheça e recompense o bom desempenho. Isso pode ajudar a motivar o membro da equipe a se manter no caminho certo. Incentive a responsabilidade compartilhada dentro da equipe. Quando todos se sentem responsáveis pelo sucesso do grupo, há mais motivação para cumprir prazos. Se a perda de prazos se tornar uma tendência, revise os processos em uso. Pergunte-se se as expectativas estão realistas e se há necessidade de ajustar prazos ou métodos de trabalho.