Um den Widerstand der Mitarbeiter gegen neue Sicherheitsmaßnahmen bei der Remote-Arbeit zu überwinden, ist es wichtig, offen zu kommunizieren und ihre Bedenken ernst zu nehmen. Erklären Sie den Mitarbeitern, warum diese Maßnahmen für den Schutz sensibler Unternehmensdaten notwendig sind und wie sie letztlich auch ihre eigene Arbeit absichern. Bieten Sie Schulungen an, um die neuen Verfahren verständlich zu machen und stellen Sie sicher, dass Support verfügbar ist, um technische Schwierigkeiten zu lösen. Zudem hilft es, Feedback der Mitarbeiter einzuholen, um eventuell unnötig komplexe Prozesse anzupassen und so die Akzeptanz zu erhöhen.

Very often employee resistance towards security measures comes from a lack of understanding of the cyber threat landscape and the repercussions of not implementing the security measures. A hard stand with respect to security measures is required and at the same time an explanation as to why these security measures are critical to the organization's information security must be communicated to each employee.

Always expect resistance! ➥Get clear on their concerns. Because resistance is caused by fear, uncertainty and doubt. ➩ Ask about their concerns. And get the why behind the why. Show some empathy for their concerns. Make really clear why it is important and how it will benefit them. ➩ Take away their concerns. Highlight what is in it for them. ➩ Help them when needed.

Really? A quick trip in AI land shows several very reasonable measures (see below), most of which should be transparent to the user, and are already standard in the office. The difficult one is ensuring video meetings are secure (child-free) Who they might be painful for are the corporations which have to put in the investment to make these work? So, is it the workers who are resisting, or are corporate just looking to pull the plug on home working and using security as an excuse? Use a VPN Data encryption Zero Trust approach Endpoint security Multi-factor authentication (MFA) Update systems Regular backups Secure video meetings Watch out for email phishing Create strong passwords Use caution with wireless networks Keep work separate

Emphasize the "why" behind the changes. Clearly explain how the measures protect both the company and employees' personal data from cyber threats. Tailor the message to show that these steps are not just administrative but critical to maintaining job security and business continuity. Offer comprehensive training on the new security protocols, ensuring they are easy to follow and address common pain points. Where possible, streamline the user experience with tools like single sign-on (SSO) or password managers to reduce friction. Involve employees early in the process, gathering feedback to show you value their input. Consider piloting the measures with a small group to demonstrate their benefits before a full rollout.