Here's how you can enhance supplier relationships in the logistics industry through effective communication.

O dialogo passa por uma comunicação efetiva, reuniões de performance e reuniãoes de alinhamento quando necessario. Avaliar e comunicar é um fator importante dentro da cadeia de logistica.

I want you to know that open dialogue (both ways) is essential in maintaining a relationship with your suppliers. Suppliers base their rates, capacity, and space allocation on the details you provide. If these details change and they are not notified, this could increase costs for both of you. You must also be open to changes, as your supplier can offer opportunities to improve your processes. An open dialogue also creates an opportunity to grow the relationship into a partnership. A partnership is one of the best relationships you can have with your suppliers. It allows both companies to stabilize and grow because they know they have a partner they can trust and rely on.

Active listening also speaks volumes to your suppliers as it lets them know they have been heard and validates the extent of the relationship. Active listening with your suppliers allows you to understand their issues and concerns and develops into meaningful conversations to improve processes.

Clear objectives with your suppliers are critical to a successful relationship, as they align both parties to a common result or goal. Both parties should review and validate the objectives within their organizations to clarify and minimize misinterpretations. The objectives for both companies should be well-defined and measurable. This allows for the creation of a scorecard to validate the effectiveness of the objectives and provide talking points and details for the open dialogue, maintaining the path to the common goal.

Constructive feedback, along with maintaining an open mind, allows for open dialogue about how to improve the process. This feedback should be done in a face-to-face meeting so that you can understand the tone of the feedback. These should not be done over email or text as the tone is implied and not actual. Remember that both companies work together to achieve the same goal based on the objectives created. While there will be some bumps and hurdles during the process, they can be fixed unless something fundamentally changes from the original statement of work.

Enhancing supplier relationships in the logistics industry can be achieved through constructive feedback. In the "Transportation Logistics Cloud Services Implementation Project," we used the 360-degree feedback method to facilitate open and honest communication with suppliers. Regular feedback sessions allowed us to discuss performance, address issues promptly, and identify areas for improvement collaboratively. This approach not only built trust but also aligned expectations and goals. By fostering a culture of continuous improvement and transparent communication, we strengthened our supplier relationships, ensuring smoother operations and higher service quality across the supply chain.

Com o uso de plataformas colaborativas, todos os participantes podem colaborar juntos, mudando a abordagem de uma cadeia logística linear e sequencial para uma rede conectada. Neste novo modelo, as atividades não precisam mais aguardar o término de outras, permitindo que todos os envolvidos estejam interligados, o que promove um fluxo contínuo de informações, eliminando ruídos e desentendimentos. Essa abordagem não só aprimora a comunicação, como também fortalece os relacionamentos, reduzindo custos e riscos envolvidos, melhorando a gestão, o planejamento, o controle e a previsibilidade.

No cenário dinâmico e competitivo da logística atual, empresas que buscam se destacar precisam ir além da mera entrega de produtos. O sucesso reside na capacidade de otimizar operações, reduzir custos, aprimorar a experiência do cliente e construir relacionamentos com fornecedores. Sistemas de comunicação, automação e tecnologias avançadas (IoT, Gêmeos Digitais, IA) levam a decisões mais ágeis e melhor alocação de recursos. Todas empresas deveriam implementar essas soluções para obter vantagem competitiva. Recomenda-se uma análise abrangente da sua cadeia de suprimentos atual, identificando os pontos críticos para priorizar investimentos em tecnologia, maximizar o ROI, identificar padrões, prever tendências e otimizar decisões complexas.

Aproveite tecnologias como sistemas de gestão de relacionamento com fornecedores (SRM) para monitorar desempenho e facilitar a comunicação.

Daily interaction as needed, through WebEx meeting, to discuss potential part shortages or logistical constraints that may affect the cycle flow.