How can you build customer loyalty and retention for disabled travelers in the travel industry?
The travel industry is constantly evolving and adapting to the needs and preferences of different customer segments. One of these segments is the disabled travelers, who face various challenges and barriers when planning and booking their trips. However, they also represent a significant market opportunity for travel businesses that can offer them accessible, inclusive and satisfying experiences. In this article, we will explore how you can build customer loyalty and retention for disabled travelers in the travel industry.