How can you build trust with your board of directors when aligning goals with your CEO?

2 Communicate clearly and consistently

The second step to building trust with your board of directors is to communicate clearly and consistently. The board of directors expects to receive accurate, timely, and relevant information from the CEO and the senior leaders, so that they can make informed decisions and provide guidance and feedback. To communicate effectively, you need to tailor your message, style, and format to suit the needs and preferences of the board of directors, and use appropriate channels and tools. You also need to ensure that your communication is consistent with your CEO's communication, and that you are aligned on the key messages, goals, and expectations.

3 Demonstrate credibility and competence

The third step to building trust with your board of directors is to demonstrate credibility and competence. The board of directors wants to see that you are capable, reliable, and trustworthy, and that you can deliver on your promises and commitments. To demonstrate credibility and competence, you need to show evidence of your achievements, results, and impact, and highlight your strengths, skills, and expertise. You also need to be honest, transparent, and accountable, and admit your mistakes, challenges, and limitations.

4 Seek feedback and input

The fourth step to building trust with your board of directors is to seek feedback and input. The board of directors appreciates being consulted, involved, and engaged in the strategic planning, decision making, and problem solving processes, as they have valuable insights, experience, and knowledge to offer. To seek feedback and input, you need to ask open-ended, relevant, and respectful questions, and listen actively, attentively, and empathetically. You also need to show appreciation, recognition, and gratitude for their feedback and input, and act on their suggestions and recommendations.

5 Build rapport and relationship

The fifth step to building trust with your board of directors is to build rapport and relationship. The board of directors is more likely to trust you if they like you, respect you, and feel comfortable with you. To build rapport and relationship, you need to show interest, curiosity, and respect for their personal and professional backgrounds, values, and goals, and find common ground and shared interests. You also need to be friendly, courteous, and respectful, and use appropriate humor, stories, and anecdotes to create a positive and relaxed atmosphere.

6 Manage expectations and conflicts

The sixth step to building trust with your board of directors is to manage expectations and conflicts. The board of directors and the CEO may have different or conflicting expectations, opinions, or agendas, which can lead to misunderstandings, disagreements, or tensions. To manage expectations and conflicts, you need to clarify and align the expectations, goals, and roles of the board of directors and the CEO, and communicate them clearly and consistently. You also need to address and resolve any conflicts or issues promptly, constructively, and respectfully, and seek win-win solutions and outcomes.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?