How can you serve wine to customers like a pro?

1 Choose the right glassware

The first step to serving wine like a pro is to choose the right glassware for the type of wine you are offering. Different shapes and sizes of glasses can affect the aroma, flavor, and temperature of the wine. As a general rule, use larger and wider glasses for red wines, and smaller and narrower glasses for white wines. Sparkling wines should be served in flutes or tulips, while dessert wines should be served in small glasses with a narrow rim. Make sure the glasses are clean, dry, and free of any odors or residues.

3 Pour the wine correctly

The third step is to pour the wine correctly and with finesse. Before pouring, you may want to offer a taste to the person who ordered the wine or the host of the table, to make sure they are satisfied with the quality and condition of the wine. Hold the bottle by the base or the neck, and tilt it slightly over the glass. Pour slowly and steadily, filling the glass no more than halfway for red wines and two-thirds for white wines. Avoid dripping or splashing by twisting the bottle slightly as you finish pouring. Repeat this process for each guest, serving from their right side and moving clockwise around the table.

4 Present the wine confidently

The final step is to present the wine confidently and with respect. When you open the bottle, show the label to the person who ordered the wine or the host of the table, and announce the name, vintage, and producer of the wine. If the bottle has a cork, place it on a small plate or coaster next to the person who ordered the wine, so they can inspect it if they wish. If the bottle has a screw cap, discard it discreetly. After pouring, place the bottle on a wine coaster or in an ice bucket, depending on the type and temperature of the wine. Ask the guests if they are enjoying the wine, and offer to refill their glasses when they are low.

By following these tips, you can serve wine to customers like a pro and make them feel special and appreciated. Wine service is an art and a skill that can enhance your reputation and your tips as a food and beverage professional.