How do you document and present evidence in a tenant arbitration case?

1 Gather relevant documents

The first step is to gather all the documents that relate to your dispute, such as your lease agreement, rent receipts, invoices, notices, letters, emails, texts, photos, videos, inspection reports, or witness statements. These documents can help you prove your facts, show the timeline of events, and demonstrate your compliance or non-compliance with the terms and conditions of your lease. Make sure you organize your documents in a logical order and label them clearly. You should also make copies of your documents and share them with the other party and the arbitrator before the hearing.

2 Prepare your testimony

The second step is to prepare your testimony, which is your oral statement of what happened and why you are right. You should practice your testimony in advance and make notes of the main points you want to cover. You should also anticipate the questions that the other party or the arbitrator may ask you and prepare your answers. Your testimony should be concise, consistent, and credible. Avoid exaggerating, lying, or making personal attacks. Focus on the facts and the evidence that support your position.

3 Use exhibits and witnesses

The third step is to use exhibits and witnesses to enhance your evidence and testimony. Exhibits are any physical or digital items that you show to the arbitrator, such as photos, videos, or objects. Witnesses are any people who can testify on your behalf, such as neighbors, contractors, or experts. Exhibits and witnesses can help you illustrate your points, corroborate your claims, and refute the other party's allegations. However, you should only use exhibits and witnesses that are relevant, reliable, and persuasive. You should also notify the other party and the arbitrator of your exhibits and witnesses before the hearing.

4 Follow the rules and procedures

The fourth step is to follow the rules and procedures of the tenant arbitration process. These rules and procedures may vary depending on your jurisdiction, your arbitrator, and your case. However, some common rules and procedures include: respecting the time limits, the order of presentation, and the scope of the dispute; addressing the arbitrator politely and professionally; listening attentively and respectfully to the other party and the arbitrator; avoiding interruptions, objections, or arguments; and asking for clarification or assistance if needed. Following the rules and procedures can help you make a good impression and avoid any misunderstandings or mistakes.

5 Be clear and confident

The fifth step is to be clear and confident in your presentation of evidence. This means that you should speak loudly, clearly, and calmly; use simple and precise language; avoid jargon, slang, or filler words; explain any technical terms or acronyms; and provide examples or illustrations if necessary. You should also maintain eye contact with the arbitrator, use gestures and expressions appropriately, and dress neatly and professionally. Being clear and confident can help you convey your message effectively and persuade the arbitrator of your credibility and reliability.

6 Summarize and conclude

The sixth and final step is to summarize and conclude your presentation of evidence. This means that you should restate your main points, highlight your strongest evidence, and emphasize why you deserve a favorable decision. You should also thank the arbitrator for their time and attention, express your willingness to accept their decision, and ask if they have any questions or comments. Summarizing and concluding your presentation of evidence can help you reinforce your arguments, remind the arbitrator of your position, and leave a lasting impression.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?