How do you foster collaboration and communication among managers and teams during crises?

Foster collaboration by establishing clear communication channels. - Implement regular virtual meetings, ensuring transparency about challenges and solutions. - Encourage an open exchange of ideas and create a supportive environment for sharing concerns. - Establish cross-functional teams to tackle specific crisis-related tasks, promoting collaboration across departments. - Provide resources for effective remote communication and collaboration tools. - Foster a culture of empathy and flexibility, acknowledging the challenges individuals may face. - Encourage managers to lead by example, demonstrating strong communication and collaboration behaviors. - Regularly assess and adjust strategies to ensure ongoing effectiveness.

Assessing a crisis involves scrutinizing its breadth, impact, and origins—understanding causes, consequences, and risks while considering implications for goals, resources, and stakeholders. Legal, ethical, and social dimensions must be weighed. Accurate data, expert advice, and transparent communication are key. Cultivating shared comprehension among teams and managers is pivotal, fostering a unified grasp of the situation and aligned expectations.

Start with the basics, analyses the situation before taking any action! Let me bullet point my key poins here: - Deliver must information in a fast, clear, and transparent way. - Share what you do not know, in addition to what you do know. - ensure it is clear what people can look to for stability and guidance. - Communicate broadly, repeatedly, and through multiple means. - Explain before questions and concerns are submitted, when possible. - Focus on the person, not the problem.

Assuming that we have a real managers with skills and outstanding ability to manage extraordinary situations, those will be able to balance between actions and consequences, and will be able to be a decision makers when you need them to be. Management is not being an operator or executer of the orders, you must be able to act as a manager, not only be a manager on paper.

In times of crisis, fostering collaboration & communication among managers & teams is crucial. We do our best to prioritize giving our people the "why" behind the situation. Understanding the crisis & the desired outcome helps everyone align & focus on the issue at hand, rather than getting caught up in emotions. This clarity encourages teams to collaborate more effectively, as they see the purpose of their actions & understand how their efforts contribute to overcoming the challenge together. With this approach, we work hard to maintain strong communication & a unified effort to navigate the crisis. You have to have a team that wants the desired outcome of navigating the crisis rather than the drama that can be brought by emotions.

Fostering collaboration and communication among teams during crises is crucial for an effective response strategy. Here's how: 1. Form a crisis team with members from various departments with diverse skill sets. This ensures a comprehensive approach to problem-solving, drawing on the strengths of individuals with different expertise. 2. Schedule regular team meetings to discuss the current status of the crisis, share information, and coordinate actions. These meetings provide a platform for open communication. 3. Establish clear emergency communication protocols, including designated communication channels and escalation procedures. This ensures that critical information reaches the right people promptly and enables swift decision-making.

“Establishing a crisis team is pivotal. It should comprise varied functions, levels, and locations, fitting the crisis scale. Designate a clear leader, roles, and frequent meetings for updates. Empower the team to decide, problem-solve, and communicate adeptly with all stakeholders.”

Empathie und emotionaler Bezug sind unerlässlich, um das Wohlbefinden und die Moral der Mitarbeiter in Krisenzeiten zu unterstützen. Praktisches Beispiel: Implementieren Sie regelmässige Check-ins und Gespräche, um die emotionalen Bedürfnisse Ihrer Mitarbeiter zu verstehen und zu adressieren, was zur Stärkung des Teams beiträgt. Das gilt insbesondere für den Krisenstab, wo Missverständnisse und Konflikte eine noch schwerwiegendere Wirkung entwickeln. Im Krisenstab braucht es ein klares Verständnis und eine saubere Kommunikationskultur.

Une équipe de crise pourraient être plusieurs équipes de crise ! Je m’explique : il y a des crises transverses et des crises spécifiques (sur la santé, sur du matériel, du financier, dans une filière commerciale, etc.). Ainsi, lorsque vous constituez votre équipe de crise, prévoyez de l’interdisciplinaire avec des experts. Prévoir des intervenants internes et externes. L’externe vous aide à entretenir un regard avisé et ouvert, agile, sur les choses. Dans ce sens, il serait même judicieux d’intégrer des personnalités « non conformistes » et même aux procédés différents des vôtres. Enfin, une équipe ça s’entretient plusieurs fois par an, pour être prête à tout moment !

Les objectifs sont le sens. Et ils réunissent tous les comportements, aussi différents soient ils. Le sens, c'est ce qui permet de faire preuve de consensus et d'équilibre dans la relation.

Aligning on the objectives ensures that all stakeholders are working towards common goals, which is essential for maintaining focus and unity during turbulent times. Through open dialogue and negotiation, managers and teams can identify priorities and strategies that reflect the overarching objectives of the organization.

Selon le type de crise, la durée et l’ancienneté de crise, vos objectifs pourraient être différents. Par exemple, vous pourriez avoir des objectifs de rétablissement de bonne notoriété, de résilience financière, de sécurisation interne et de santé du personnel, de sourcing de matériaux, etc. Ensuite vos objectifs auront un plafond, des mezzanines et un plancher ; à des échéances diverses. Les objectifs peuvent varier en fonction des évènements de la crise. Rappelons-nous les objectifs de la Covid-19.

Understanding and harnessing the capabilities within teams and managers stands as the fourth step. Each team and manager possesses unique skills, knowledge, and experiences to offer. It's vital to identify and appreciate these contributions while fostering a collaborative environment that encourages mutual support. Combining these strengths effectively involves recognizing and leveraging diversity and creativity within teams and managers. This inclusivity enriches problem-solving and innovation, maximizing outcomes. Additionally, acknowledging and utilizing these strengths necessitates providing feedback, coaching, and recognition—a process that encourages growth, boosts morale, and sustains momentum within the team and managerial frame.

Chaque collaborateurs et chaque managers possèdent des comportements différents. Chacun de ses comportements impliquent des points de vigilance et des points fort. Pour renforcer la collaboration, je propose donc 2 éléments majeurs : 1. Cassez les préjugés : Aucun comportement n'efface par défaut un tempérament. 2. S'appuyez sur des comportements "d'accords" : Un comportement très consciencieux des règles sera plus à-même d'accepter la créativité de l'autre s'il revoit sa vision de l'objectif d'une manière plus orienté résultat que conformiste. Ainsi, nous garantissons une collaboration la plus efficace possible, notamment en temps de crise.

Leveraging the strengths of individuals and teams optimizes collaboration by tapping into diverse skills, knowledge, and experiences. Recognizing and empowering each member's unique contributions fosters a sense of ownership and camaraderie, driving collective problem-solving and innovation.

Les points forts vous les connaissez en temps calme et en tempêtes ! Aussi, la préparation est-elle nécessaire avec des entrainements et des évaluations entre pairs. Vous pourrez ainsi compter sur la confiance interpersonnelle et vous saurez qui solliciter à propos de telle ou telle chose. Pendant la crise, des séquences de retours d’expériences aident à valoriser les points forts et à soutenir la coopération, la confiance. Elles sont donc à planifier (en plus des interventions informelles). Les reconnaissances managériales et entre pairs sont recommandées.

A clear, shared decision making framework is very empowering, especially during crises resolution. This way, leaders are empowered to make decisions without fear even if regular paths of escalation are closed for whatever reason.

Adapting to the changes inherent in a crisis requires flexibility and resilience from both managers and teams. By promoting a culture of adaptability and learning, organizations can respond swiftly to evolving circumstances, adjusting strategies and tactics as needed to stay agile and effective.

Diversität und Inklusion spielen eine wichtige Rolle bei der effektiven Krisenbewältigung. Berücksichtigen Sie unterschiedliche Perspektiven und kulturelle Hintergründe, um umfassende und kreative Lösungen zu finden. Konkreter Vorschlag: Nutzen Sie diverse Teams und fördern Sie eine inklusive Kultur, um sicherzustellen, dass alle Stimmen gehört werden und zur Bewältigung der Krise beitragen können.

Evaluating crisis outcomes is pivotal—the sixth step involves gauging performance against set objectives and indicators. It's essential to dissect what succeeded, what faltered, and discern best practices alongside areas needing improvement. Conducting a candid evaluation of response and recovery, coupled with feedback from teams, managers, and stakeholders, is crucial. This comprehensive approach uncovers gaps, strengths, and future opportunities, forming the bedrock for refining crisis strategies and enhancing preparedness for upcoming challenges.

Evaluating the outcomes of collaborative efforts provides valuable insights for continuous improvement and future crisis preparedness. By establishing clear metrics and benchmarks, managers and teams can assess the impact of their actions, identify lessons learned, and refine their approaches for greater effectiveness.

If you remain calm in a crisis you may be the only one. By remaining calm, you become the leader in that crisis. It's in chaos the leaders emerge. Stay calm, seize the moment, be the leader.

Instead of reacting to a crisis, have a foundation in place to deal with them by creating a culture that supports collaboration and communication. Transparent communication should be the norm, not the exception. It builds trust and helps employees understand the context of decisions which is important for day-to-day operations, and vital in an emergency. Managers and team members should be encouraged to express empathy and provide support to one another. If done during normal times, this approach can strengthen team cohesion during difficult times.

During crises in renewable energy projects like offshore wind, fostering collaboration entails regular virtual meetings to discuss challenges and solutions. In grid code compliance studies, establishing clear communication channels facilitates quick problem-solving. In manufacturing and battery storage, creating cross-functional task forces promotes teamwork and innovation. Transparent communication and coordinated efforts are key to navigating crises successfully.

In the thick of the pandemic, the key to keeping our team connected and efficient was really about being human first. We leaned heavily on open, honest conversations, acknowledging everyone's unique challenges, whether childcare or the strain of isolation. I showed up at the office (with my long and growing hair) ready to tackle the day's issues. We embraced flexibility, adapting to remote work where possible, and empowered each team member to make decisions. It wasn't just about keeping the wheels turning but ensuring everyone felt safe and heard during those tumultuous times while still being effective. Doing it as a team made all of the difference - we were all in it together.

Here's what else to consider: Encouraging open communication channels, fostering trust and psychological safety, promoting cross-functional collaboration, providing adequate resources and support, and maintaining a positive outlook amidst adversity are all additional factors to consider when fostering collaboration and communication during crises. Prioritizing the well-being of team members, acknowledging and addressing challenges promptly, and celebrating successes along the way also contribute to building resilience and solidarity within the organization.