How do you manage the costs and risks of GMDSS satellite communication services?

1 Choose the right service provider

Not all satellite communication service providers are equal. Some may offer lower rates, but have less coverage, quality or support. Others may have more features, but charge more fees or have hidden costs. You need to compare different options and find the best balance between price and performance. Look for a service provider that offers flexible plans, transparent billing, global coverage, reliable service, and 24/7 customer support.

2 Use the most suitable equipment

Depending on the size, type and route of your vessel, you may need different types of satellite communication equipment. For example, you may need a high-gain antenna for Inmarsat C or a low-gain antenna for Iridium. You may also need a terminal, a handset, a printer, a battery, and a distress button. You need to choose the equipment that meets your GMDSS requirements, fits your vessel's space and power limitations, and is compatible with your service provider's network.

3 Optimize your data usage

Satellite communication can consume a lot of data, especially if you use multimedia or internet applications. To reduce your data usage and costs, you need to optimize your data settings and habits. For example, you can use compression software, limit background data, avoid streaming or downloading large files, and use text or email instead of voice or video calls. You can also monitor your data consumption and set alerts or limits to avoid overspending.

4 Maintain your equipment regularly

Satellite communication equipment can be affected by various factors, such as dust, moisture, corrosion, vibration, interference, or damage. To ensure your equipment works properly and safely, you need to maintain it regularly. You need to check the physical condition, the electrical connections, the software updates, and the signal strength of your equipment. You also need to clean, repair, or replace any faulty or worn-out parts.

5 Test your equipment frequently

Testing your equipment is essential to verify its functionality and readiness for GMDSS communication. You need to test your equipment frequently, especially before departure, after arrival, or after any changes or repairs. You need to test your equipment according to the manufacturer's instructions and the service provider's procedures. You also need to record the results and report any problems or anomalies.

6 Train your crew adequately

Your crew needs to be familiar with the operation and troubleshooting of your satellite communication equipment. They also need to know how to use the GMDSS communication protocols and procedures. You need to train your crew adequately on how to send and receive distress, urgency, safety and routine messages, how to access the maritime safety information (MSI), and how to cooperate with the rescue coordination centers (RCCs). You also need to provide them with manuals, guides, and contact information.