How do you use the 5-step problem solving model in conflict resolution?
Conflict resolution is a vital skill for any problem solver, whether in the workplace, at home, or in the community. But how do you approach a conflict situation in a constructive and effective way? One useful tool is the 5-step problem solving model, which can help you analyze the problem, generate and evaluate solutions, and implement and monitor the outcome. In this article, we'll explain how to use this model in conflict resolution, and what benefits it can bring.