What do you do if your collaborative After-Sales team lacks key attributes for success?

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After-sales is a crucial part of any business that wants to retain customers, increase loyalty, and generate referrals. However, it requires a collaborative team that can work together effectively and efficiently to deliver value and satisfaction to the customers. But what if your after-sales team lacks some of the key attributes for success, such as communication, trust, accountability, and feedback? How can you identify and address these gaps and improve your team's performance and results? Here are some tips to help you out.

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