Your coachees are in conflict due to miscommunication. How can you help them navigate through it?

- Take the time to understand the nature and extent of the conflict between your coachees. - Gather information from both parties involved to get a comprehensive view of the situation. - Identify any underlying factors contributing to the miscommunication and assess the impact on the coaching relationship.

The first thing is to have a face to face conversation or at least a phone call. No amount of non verbal communication like emails or chats can reduce the miscommunication. The trust has to be built. Only then the clearing to be done and actions taken.

- Encourage open and honest communication between the coachees to address the conflict. - Create a safe and supportive environment where both parties feel comfortable expressing their perspectives. - Facilitate a constructive dialogue that allows for active listening and mutual understanding.

You will be surprised to know that how much willing to walk forward is the other party. We sometimes assume too much negativity and don't take the chance to reach out. Open dialogue, the one with integrity, recognizing where each one stands helps. Justice helps.

- Help the coachees pinpoint the specific issues or misunderstandings that led to the conflict. - Encourage them to reflect on their own communication styles and behaviors that may have contributed to the situation. - Identify any common ground or shared goals that can serve as a foundation for resolving the conflict.

Keep identifying the roadblocks. One by one and remove. Remove the biggest irritant in the room and move forward. Clearing has to be done to gain trust. Data never lies. Emotions and words have no meaning without data.

- Collaborate with the coachees to brainstorm potential solutions and strategies for moving forward. - Encourage them to consider different perspectives and explore creative ways to address the miscommunication. - Help them develop a plan of action with clear steps and timelines to implement the agreed-upon solutions.

Develop data based solutions. Only after having found the key issues. Have a scoreboard. Keep options to come back for feedback. measurable and easy to track. Simplicity is the key.

Implement changes and communicate. There is no thing as over communication. You will be surprised how big is communication a part of change. Change takes time and has to be evaluated over a period of time

As a career coach, I help coachees navigate conflict caused by miscommunication by facilitating open dialogue, clarifying intentions, finding common ground, improving communication skills, and mediating constructively when needed.

Create a safe, non-judgmental environment with ground rules for respectful, honest communication. Encourage everyone to express their feelings and practice active listening. Identify the conflict's root causes, reframe negative language, and encourage empathy. Facilitate clear communication and collaborative problem-solving for mutually beneficial solutions. Develop an action plan and support ongoing communication to prevent future conflicts.

Eu facilito um diálogo aberto e construtivo. Recentemente, ajudei dois membros da equipe que constantemente discordavam devido a mal-entendidos em instruções de projetos. Após sessões individuais para entender suas perspectivas, facilitei uma reunião conjunta onde cada um expressou seus sentimentos e ouviu atentamente o outro. Identificamos que o problema central era a interpretação das expectativas e a falta de comunicação clara. Trabalhamos juntos para desenvolver estratégias de comunicação mais eficazes, implementando check-ins regulares e práticas de feedback construtivo. Ambos relataram melhoria na colaboração e na resolução de problemas, transformando o conflito em crescimento e fortalecimento das relações na equipe.