Your event vendors fall short on delivery. How will you meet client expectations and save the day?
When event vendors drop the ball, it's crucial to have a game plan for meeting client expectations. Here's how to turn things around:
- Assess the situation quickly and identify alternative solutions or resources.
- Communicate openly with clients, managing expectations and proposing immediate action plans.
- Empower your team to be flexible and creative in finding workarounds or substitutions.
How do you handle vendor disappointments and still deliver for your clients?
Your event vendors fall short on delivery. How will you meet client expectations and save the day?
When event vendors drop the ball, it's crucial to have a game plan for meeting client expectations. Here's how to turn things around:
- Assess the situation quickly and identify alternative solutions or resources.
- Communicate openly with clients, managing expectations and proposing immediate action plans.
- Empower your team to be flexible and creative in finding workarounds or substitutions.
How do you handle vendor disappointments and still deliver for your clients?
Rate this article
More relevant reading
-
Contract NegotiationWhat are the best strategies for negotiating with vendors in different time zones?
-
PurchasingHow do you develop and maintain positive and long-term relationships with your key suppliers or partners?
-
Event PlanningWhat is the best way to ensure your vendor is responsive to your needs?
-
Vendor NegotiationHow do you communicate value and benefits to vendors without revealing too much information?