Your hotel is fully booked for the weekend. How do you accommodate a VIP guest with special requests?
Imagine you're at the helm of a bustling hotel when a VIP guest with special requests decides to stay over a fully booked weekend. Ensuring their satisfaction can be a delicate task, but with the right approach, you can navigate this challenge with finesse. You must balance respect for your current guests with the need to accommodate your VIP, all while maintaining the highest standard of hospitality. This requires quick thinking, flexibility, and a touch of creativity to ensure that all guests, including your VIP, enjoy an exceptional experience.
-
Sarah DandashyKeynote and TEDx Speaker | Travel + Hospitality Expert | Author "Hospitality From Within" 📚 | TV + Podcast Host |…
-
Mariana M.VIP Hospitality & Protocol | Delegation, Groups & Guest Management | Team & Travel Logistics | Senior Executive…
-
Marcus NunesSpecialist in Strategic Planning and Leadership in Sales & Marketing │ Sales Mentor and Teacher │ Expert in leadership,…