Your team is anxious about impending changes. How do you ease their fears in your facilitation session?

En todo caso de cambio, la ansiedad es la respuesta natural que presentara todo equipo, independientemente de la etapa de madurez que se encuentre el mismo, sin embargo un marco que seguramente facilita y minimiza el impacto del mismo es trabajar bajo un enfoque de empatizacion y definición, el primer ambiente para reconocer precisamente desde donde partimos no solo desde el proceso sino de la disposición y capacidad de cambio que se tiene, recordando que este punto no es heterogéneo, ni simultaneo, por lo que es importando definir un ranking, y en el segundo ambiente mostrar una "brújula" que de acuerdo a las expectativas (desde donde se parte y a donde se quiere llegar) se concilie el tema de persona-proceso.

When your team is anxious about impending changes, acknowledging their concerns is crucial. Here’s how to ease their fears in a facilitation session: Open Dialogue: Start by inviting team members to share their worries and concerns. Listen actively and empathetically. Validate Feelings: Acknowledge their emotions and reassure them that their feelings are valid and important. Provide Clarity: Clearly explain the reasons for the changes and how they will benefit the team and the organization. Offer Support: Outline the resources and support available to help them transition smoothly. Encourage Questions: Create a safe space for team members to ask questions and express doubts without judgment.

When your team is anxious about impending changes, providing clear and comprehensive information is key to easing their fears. Here’s how to do it in a facilitation session: Communicate Clearly: Present the details of the change in a straightforward and transparent manner. Use simple language to ensure everyone understands. Explain the Benefits: Highlight how the changes will positively impact the team and the organization. Focus on the long-term benefits. Outline the Plan: Share the step-by-step plan for implementing the changes. Detail the timeline and what to expect at each stage. Address Concerns: Be proactive in addressing potential concerns. Provide answers to common questions and clarify any ambiguities.

When your team is anxious about impending changes, focusing on the benefits can help ease their fears. Here’s how to do it effectively in a facilitation session: Highlight Positive Outcomes: Emphasize how the changes will improve processes, productivity, and overall work experience. Make sure to present clear examples. Link to Personal Gains: Show how the changes will benefit individual team members. This could include new opportunities for growth, skill development, or improved work-life balance. Showcase Success Stories: Share stories of similar changes that led to positive results. Real-life examples can make the benefits more tangible and relatable. Align with Goals: Connect the changes to the team’s and organization’s broader goals.

Y bajo este punto, considerando que el camino es tan importante como la meta, se debe considerar el como llegamos, si entendimos que el por que es importante, recordemos que el como es crucial, de ahí que el involucrar a los usuarios (miembros del equipo) en el sentido de utilidad, que formen parte del proceso, involucrándolos en el mismo, los transforma de usuarios receptores a usuarios creadores y nada afianza mas el sentido de propiedad que el dominio de la creación, los hace parte del producto y los empodera en la solución, convirtiéndoles la aceptación en creencia común que los impulsa

To calm your team’s anxiety about changes, focus on skill development by: Identifying Needs: Assess which skills are crucial for the upcoming changes. Providing Training: Offer targeted workshops or resources to build these skills. Encouraging Learning: Promote a culture of continuous improvement and self-development. Supporting Growth: Provide mentorship and regular feedback to track progress. Celebrating Achievements: Acknowledge and reward skill advancements and successes. By investing in skill development, you help your team feel more capable and confident in navigating the changes.