Last updated on Aug 7, 2024

Your team member is struggling with external challenges. How can you help them overcome underperformance?

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When a team member is grappling with external challenges, their performance at work can suffer. As a mentor, you can play a crucial role in helping them navigate these difficulties and regain their footing professionally. Understanding the delicate balance between providing support and maintaining productivity is key to fostering a resilient team that can withstand personal adversities.

Key takeaways from this article
  • Create a safe space:
    By actively listening and offering empathy, you can understand your team member's struggles. This approach fosters trust and can lead to shared problem-solving that benefits everyone's productivity.
  • Adjust workloads thoughtfully:
    Assess the impact of their challenges on work performance, then adjust deadlines or responsibilities accordingly. This shows support without overwhelming them, helping maintain both well-being and productivity.
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