Your team is overwhelmed during a sudden runway closure. How can you help them manage stress effectively?
Airport management is an intricate dance of coordination and efficiency, where every movement is meticulously planned. However, when the unexpected strikes, such as a sudden runway closure, the stress can quickly overwhelm your team. As a leader, it's your job to help them navigate through the chaos. The ability to manage stress effectively is crucial, not only for the well-being of your team but also for the safety and satisfaction of the passengers relying on your services.