You're faced with a demanding client. How can you handle the situation without feeling overwhelmed?

Breath work is quick way to get yourself back in the present moment. I love using EFT/Tapping that deactivates the amygdala, where stress is activated. I can clear away any prejudgments, fears, and doubts, and go into the conversation and project with clarity and focus. When you can regulate yourself, it can help keep your client regulated.

Listening to the customer very patiently is the key to winning the customer loyalty and then giving the best possible solution and resolving customer issue at earliest

As a mindset coach, it's crucial to set boundaries with demanding clients to prevent feeling overwhelmed. Begin by clearly defining the scope of your coaching sessions, including communication channels and availability. Let the client know the best times to reach you and what kind of support they can expect between sessions. This helps manage their expectations and reduces the chances of them seeking constant attention. Reinforce these boundaries gently but firmly, explaining that doing so allows you to give them the best possible support during dedicated times. Setting clear boundaries will not only protect your time and energy but also empower the client to take more responsibility for their own growth.

When dealing with demanding clients, prioritizing tasks is essential to avoid burnout. Start by identifying the most critical issues that need immediate attention and address these first. Break down larger tasks into smaller, more manageable steps, which will make them less daunting and easier to tackle. Communicate openly with the client about the plan and timeline, so they understand the process and know when to expect progress. This transparency helps in setting realistic expectations and reduces the client's need for constant updates. By prioritizing effectively, you can maintain a sense of control and focus on delivering quality outcomes without feeling overwhelmed.

Handling a demanding client doesn't have to be a solo endeavor. Seek support from your network of fellow coaches, mentors, or a professional supervisor to gain perspective and advice. Sometimes, discussing your challenges with others who understand your field can provide valuable insights and coping strategies. Additionally, consider establishing a peer support group where you can share experiences and solutions. Remember, it's okay to ask for help and delegate tasks when necessary, such as administrative duties, to free up your time. Seeking support not only eases the pressure but also helps you maintain your enthusiasm and effectiveness in your coaching practice.

A lot of people love the idea of overdelivering and sometimes can promise too much. Overdelivering isn't about doing everything and then some. It's about delivering on your promised service/s with quality work and exceptional customer service. It's better to underpromise and overdeliver than to overpromise and underdeliver. If you find yourself in the last one, that's okay! Evaluate simply "what worked, what didn't work, what will I do different next time".