You're facing resistance from a direct report. How can you navigate emotions while giving feedback on change?
When a direct report pushes back on change, it's key to manage both your emotions and theirs effectively. To navigate this challenge:
- Acknowledge their feelings. Start the conversation by validating their concerns.
- Be clear and consistent. Explain the reasons behind the change and how it benefits the team.
- Offer support. Provide resources or training to help them adapt to the new direction.
How do you handle resistance from team members when giving feedback?
You're facing resistance from a direct report. How can you navigate emotions while giving feedback on change?
When a direct report pushes back on change, it's key to manage both your emotions and theirs effectively. To navigate this challenge:
- Acknowledge their feelings. Start the conversation by validating their concerns.
- Be clear and consistent. Explain the reasons behind the change and how it benefits the team.
- Offer support. Provide resources or training to help them adapt to the new direction.
How do you handle resistance from team members when giving feedback?
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Understanding where your team member is coming from is crucial. Acknowledge their feelings, even if you don't agree. Clear Communication is Power: Be crystal clear about the change, why it's happening, and how it benefits the team. Build Trust: Show your team member that you're invested in their success. Offer support, resources, or training to help them adapt. Be Patient: Change is tough. Give your team member time to adjust. Celebrate Progress: Acknowledge and appreciate the steps they take towards embracing the change. This positive reinforcement can go a long way.
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First and foremost, it is important to recognize that resistance to change often stems from fear, uncertainty, or a sense of loss. Your direct report may be feeling anxious about the unknown future or may be lamenting the loss of familiarity. By acknowledging these emotions and showing empathy, you can create a safe space for open communication and understanding. Emotional intelligence plays a key role in managing challenging situations like giving feedback on change. By being aware of your own emotions and those of your direct report, you can navigate the conversation with empathy and sensitivity. Use active listening techniques to demonstrate that you value their perspective and are open to their feedback.
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