When scope creep looms in IT outsourcing, it's crucial to rein in expectations while preserving client rapport. Here are strategies to keep projects on track:
- Clarify project boundaries. Define what is included in the scope and what would be considered additional work.
- Communicate regularly. Keep the lines open to discuss changes that might affect the project timeline or budget.
- Negotiate changes. If more work is required, renegotiate terms that reflect the new scope.
How do you manage scope creep in your projects? Feel free to share your insights.
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