Taking back the reins during a property showing ensures you stay in command and the clients get the information they need.
Taking back the reins during a property showing ensures you stay in command and the clients get the information they need.
When you're hosting a property showing and a dominating party takes over, it's crucial to steer the discussion back professionally. To regain control:
- Ackointerject with questions directed to other parties to encourage inclusive dialogue.
- Use assertive language to establish your expertise and guide the conversation back on track.
- Politely set boundaries, making it clear that you have important information to share with everyone present.
How do you handle dominating individuals in professional settings? Share your strategies.
When dealing with dominating individuals at a property showing, stay calm and professional. Politely redirect the conversation towards the property’s features and benefits, ensuring all potential renters/buyers have a chance to ask questions. Set clear boundaries by gently redirecting the conversation if someone tries to dominate. Use open-ended questions to involve everyone in the discussion. If needed, have a plan to manage the group dynamics, perhaps by scheduling separate time for one-on-one discussions. Ensuring that all attendees feel heard and valued can help maintain a positive and balanced showing experience.
I’ve experienced that before, and have even had the dominant party reach past me to hand something directly to my client! You know situations, I make eye contact with my client, Or maybe even turn my back to the dominating party and directly face my client for a moment to speak to my client, and say something like we can discuss these things in detail after the showing!