- Clear Communication: Break down technical concepts into simpler language. Avoiding jargon ensures that non-tech staff can understand the implications of decisions, fostering better collaboration. - Regular Collaboration: Establish frequent check-ins or cross-departmental workshops where teams can ask questions, share progress, and raise concerns. This helps in building mutual respect and understanding. - Customized Tools: Implement project management tools that are accessible to both teams, allowing for real-time updates and collaboration without needing deep technical know-how.

To bridge the gap between IT experts & non-tech staff for optimal cloud project outcomes: 1. Speak Their Language: Translate technical jargon into business terms that resonate with non-tech stakeholders 2. Set Common Goals: Align IT initiatives with business strategies to ensure everyone works towards the same objectives 3. Foster Inclusivity: Encourage regular interactions & open dialogue to build trust & understanding 4. Simplify Reporting: Focus on key performance indicators (KPIs) & use visual aids to make data accessible

Simplify technical terms and relate cloud concepts to business goals. Use tools like AWS Well-Architected or Azure Advisor to visually demonstrate benefits. Joint meetings help bridge the understanding gap, and using shared platforms like AWS WorkDocs or Microsoft Teams keeps everyone on the same page throughout the project.

To align IT experts and non-tech staff, I’ve found success by bridging the communication gap early in the project. In one cloud migration project, our IT team was focused on the technical requirements, while the non-tech stakeholders, such as marketing and operations, were more concerned about how the changes would affect their workflows. Organising sessions where we translated the technicals into user-friendly terms, focusing on how the cloud migration helped improve efficiency for everyone. By ensuring both sides understood each other’s priorities, we were able to achieve a smooth rollout with input from all departments, leading to better outcomes and fewer surprises down the line.