You're struggling to measure library effectiveness. Which key performance indicators should you focus on?
When it comes to library services, gauging effectiveness can be quite the conundrum. You want to ensure that your library is meeting the needs of the community, but what metrics should you use? Key Performance Indicators (KPIs) are quantifiable measures used to evaluate the success of an organization, and for libraries, certain KPIs can provide a clear picture of how well they are serving their patrons.