Dealing with a client who brings up past issues in negotiations. Can you navigate this challenge effectively?
Navigating negotiations with clients can be a smooth sail until the waters are muddied by past issues resurfacing. It's not uncommon for previous problems to be brought up, but as an account manager, your role is to steer the conversation back to a constructive path. This challenge can test your diplomatic skills and client relationship management, but with the right approach, you can effectively address past concerns while keeping the current negotiation on track.