Here's how you can enhance emotional intelligence for account managers through self-awareness.

Enhancing emotional intelligence for account managers through self-awareness involves reflecting on your own emotions, triggers, and responses in various situations. Keep a journal to track your feelings and reactions, and take time to analyze patterns and identify areas for improvement. Practice mindfulness techniques to stay present and manage stress effectively. Seek feedback from colleagues and clients to gain insights into how your actions impact others and be open to constructive criticism. Remember, developing self-awareness is an ongoing journey that requires patience and dedication.

Self-awareness is key to success in any role, especially as an account manager. By understanding our emotions and triggers, we can better navigate challenging situations and build stronger client relationships. Recognizing our strengths and limitations helps us approach interactions with confidence and humility. It's all about knowing ourselves to better serve our clients.

Reflecting daily is like exercising your emotional intelligence muscles. It helps us understand our reactions, improve our responses, and ultimately navigate interactions more effectively. Taking just a few moments each day for this practice can lead to big insights and growth!

Seeking feedback is crucial for enhancing your emotional intelligence as an account manager. Embrace constructive criticism from peers and clients to uncover blind spots and understand how others perceive your emotional responses. Stay open-minded and focused on growth rather than defending your actions. It's all about learning from different perspectives!

During my time in the BNZ Account Service team at Colenso BBDO, I led an internal campaign featuring presentations and imagery showcasing the updated BNZ brand. Following initial feedback, the need arose for amplified brand images. However, the Creative intern tasked with creating these presentations faced a challenge—accessing these images. I intervened, connecting with various colleagues until finally securing the images from a member of the Studio team. This collaborative effort not only satisfied the intern but also enabled her to proceed with crafting subsequent presentations. This experience underscored the value of teamwork and persistence in problem-solving.