Here's how you can regain trust with your team after a failure.

Acknowledge the failure openly and honestly without making excuses or shifting blame. Demonstrate accountability by admitting mistakes and understanding their impact on the team. Share what you have learned from the experience and how you plan to prevent similar issues in the future.

In the medical world, we have M&M meetings (Morbidity and Mortality) where professionals review and discuss cases involving complications, unexpected outcomes, or death. The principles behind such meetings can apply to any field, as they help identify problems and discuss solutions. It's possible one person is more responsible for a mistake than the whole team, but like successes, failures need to be shared by everyone. Sharing responsibility fosters trust. An outsider's perspective is sometimes necessary, so I advise allowing senior members with more experience to be part of discussions. Make detailed presentations, document what went right and wrong, and encourage feedback from all team members, setting ego and seniority aside.

Regain your team's trust after a failure by taking responsibility and openly discussing what went wrong. Show empathy and understand their concerns. Develop a clear plan to address the issues and prevent future mistakes. Demonstrate commitment to improvement through consistent actions and transparent communication.

Failures can always be hard to handle no matter how prepared we are for it, after all, we are humans :) Hence, when a failure hits your team, make sure to be there for them and listen to their issues, insights and feedback. Encourage them to speak their concerns out and instead of reacting, just actively listen and respond. It isn't about telling what is right to do and what not. It is about giving them the acknowledgement and appreciation they need, motivation to learn from their mistakes and the inspiration to stand up and try again :)

Reconoce tu error y asume la responsabilidad por tus acciones. Evita excusas o culpar a otros. La transparencia es clave para reconstruir la confianza. Habla con tu equipo sobre lo sucedido de manera franca y abierta. Explica lo que salió mal y por qué, y cómo planeas evitar que ese error vuelva a ocurrir . Demuestra compromiso en aprender de tus errores y mejorar. Establece medidas concretas para evitar que el mismo error se repita y trabaja en desarrollar tus habilidades para evitar problemas similares. Demuestra que estás comprometido con la mejora y el crecimiento tanto personal como del equipo.

As leaders, navigating through failures is inevitable. The key to regaining our team's trust and boosting morale lies in a few crucial actions. First, own and acknowledge the mistakes transparently, setting an example of accountability. Next, support your team with empathy, understanding their individual challenges, and providing the necessary resources. Celebrate small wins to rebuild confidence and promote continuous improvement. Invest in skill development and organize team-building activities to reinforce unity and trust. Remember, our response to setbacks defines us – let’s lead with transparency, empathy, and strategic vision.

Avoir une réflexion commune sur les axes d’amélioration et les correctifs après un échec reste primordial : - pour connaître le ressenti individuel face à celui-ci, pouvoir échanger ensemble, se soutenir, se rendre compte que chacun, peut être touché différemment - engager chaque personne de son équipe pour s’appuyer sur les forces de chacun. - Brainstormer ensemble sur ce qui a été fait, et qui ne devra plus se reproduire, ce que l’on conservera. - demander à chacun une réflexion individuelle sur des idées pour accompagner le changement de schéma son suivra, une mise en commun - finaliser par un plan d’action collectif, avec des échéances, et un objectif au final